F&B Captain (General Posting)'

Marina Bay Sands Pte Ltd; Singapore; On-site; SGD 30,000 - 45,000; Full time

Job summary

A premier hospitality venue in Singapore is seeking a Supervisory staff member to provide exceptional service and supervise server staff. Candidates should have a diploma in hospitality and at least one year of supervisory experience. Effective communication with both English and Mandarin-speaking guests is essential. The role involves various shifts, and the company is committed to building a diverse workforce.

Qualifications

• Minimum 1 year at supervisory level.
• Food Safety and leadership training program.
• Willing to work various shifts including public holidays.

Responsibilities

• Provide friendly, excellent service to all Guests.
• Supervise servers to ensure excellent customer service.
• Handle and solve any concerns and questions from customers.

Skills

Excellent service

Effective communication in English and Mandarin

Supervisory skills

Problem-solving

Education

Diploma/Degree in hospitality or related field

Job description

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

Job Responsibilities

• Provide friendly, excellent service to all Guests by escorting them to their respective seats.
• Assist staff to perform preparation, table set up and ensure the proper handling of all operating equipment.
• Assume at all times a pleasing and helpful attitude towards each Guest.
• Handle politely and channel all telephone messages received and handle reservations.
• Direct Guests to their table and remember to scatter the Guests evenly at various stations of the restaurant.
• Handle and solve any concerns and questions from customers.
• Supervise servers to ensure excellent customer service is provided every time.
• Support Assistant Manager and Department in achieving all goals and Key Performance Objectives.

Job Requirements

Education & Certification

• Diploma/Degree in hospitality or related field preferred

Experience

• Minimum 1 year at supervisory level

Other Prerequisite

• Food Safety, leadership training program.
• Able to communicate effectively with both English and Mandarin-speaking guests
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays
• This Job Posting is a General Posting

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.