F&B Captain

ALL ABOUT O PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A reputable dining establishment in Singapore is seeking a dedicated professional to ensure guests have a memorable dining experience. Responsibilities include supervising dining staff, ensuring cleanliness, coordinating between kitchen and dining operations, and assisting guests with menu selections. Ideal candidates will possess excellent communication and guest service skills. This position offers an opportunity to work in a dynamic and customer-focused environment.

Qualifications

• Strong communication skills in both spoken and written formats.
• Proven track record in delivering excellent guest service.
• Skills in positively interacting with diverse guests.

Responsibilities

• Ensure a pleasant and memorable dining experience for guests.
• Monitor cleanliness and safety in dining areas.
• Answer menu-related questions and assist guests in selections.
• Supervise and train staff to meet excellence standards.
• Coordinate food service effectively between kitchen and dining staff.
• Ensure guest satisfaction with food and beverages.
• Process final bills accurately and handle payments.

Skills

Good communication, spoken and written skills

Excellent guest service skills

Customer service skills

Job description

Responsibilities

• Ensures that guests have a pleasant and memorable dining experience
• Monitors setup, maintenance, cleanliness and safety of Dining areas
• To answer questions regarding menu and assist with menu selections
• Supervises and trains the Staff to standards of excellence
• Complete opening and closing duties/checklists in a timely fashion.
• Coordinate food service between kitchen and dining staff.
• Check with guests to ensure satisfaction with each food course and beverages.
• Present an accurate final bill to guests and process payment.
• Any other duties related to food and beverage service assigned by the manager.

Qualifications & Requirements

• Good communication, spoken and written skills
• Excellent guest service skills.
• Customer service skills, able to positively interact with guests