Responsibilities
- Maintain complete knowledge of menu items, liquor brands, beers, non‑alcoholic selections, wines, glassware, garnishes, preparation methods, daily specials, bar layout, operations, InfGen system entry, arrivals, departures, VIPs, in‑house groups, equipment maintenance, and department policies.
- Attend line‑ups with other staff and review daily business information.
- Check personal grooming and attire standard.
- Meet with Captains or Manager to review daily specials and out‑of‑stock items and ensure staff awareness.
- Communicate closely with Captains and Service Attendants to ensure quality service is achieved.
- Assist other bartenders and service attendants whenever possible.
- Perform work and side duties in accordance with departmental procedures.
- Maintain storage areas with proper supplies, organization, and cleanliness.
- Replenish par levels for supplies and equipment and complete requisitions to replenish shortages.
- Upsell to guests whenever possible.
- Transport linens to bar whenever required.
- Prepare special items for events in accordance with superior requests.
- Attend meal breaks as assigned.
- Prepare workstations and pantries, ensuring compliance to departmental standards.
- Ensure all materials and equipment are ready for service in accordance with business needs.
- Ensure all procedures are carried out to departmental standards.
- Participate and contribute in all designated meetings and training sessions.
- Daily check and cleaning of work areas, ensuring compliance with cleanliness standards and report defects.
- Anticipate, acknowledge and respond to guest requests promptly.
- Be familiar with all operation services/features and local attractions to respond accurately to guest inquiries.
- Report guest opportunities to superiors following procedures and advise of problems.
- Maintain cleanliness and working conditions of departmental equipment, supplies, and work areas.
- Answer outlet telephone within 3 rings, using correct salutations and telephone etiquette.
- Ensure all assigned closing duties are completed before signing out.
- Take part in formal training programs.
- Provide feedback of any problems to the Superior.
- Work to be part of a cooperative working climate, maximizing productivity and employee morale.
- Report to Manager on Duty work orders for maintenance and repairs to be submitted to Manager.
- Review status of assignments and any follow‑up actions with Manager on Duty.
- Successful completion of the training/certification processes.
- Collect and analyze Guest Preferences and Comment Cards.
Job Requirements
- Education & Certification: Diploma in Hospitality and Tourism is an advantage.
- Experience: Minimum 12 months in bartending experience.
- Other Prerequisites: Meet the legal age to handle alcohol for work purposes; proficient in written and verbal English.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.
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