F&B Attendant / Captain

Pullman Hotels & Resorts; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hotel brand in Singapore is seeking a dedicated team member to support restaurant operations. Responsibilities include ensuring an excellent guest experience through quality service, timely cleanliness standards, and the ability to work efficiently under pressure. The ideal candidate will possess excellent customer service skills and the ability to work as part of a cohesive team. This is an opportunity to join a vibrant environment that prioritizes guest satisfaction and teamwork.

Benefits

Centralised location

5 days work week

Duty meals and uniform provided

Comprehensive medical benefits

Birthday Leave

Family Care Leave

AWS

F&B and worldwide hotel discounts

Qualifications

• Capable of providing excellent customer service with a can-do attitude.
• Ability to work well under pressure in a fast-paced environment.
• Cohesive work ethic with fellow team members.

Responsibilities

• Support the Restaurant Manager in daily operations.
• Greet and welcome customers warmly.
• Present the menu and upsell food & beverage choices.
• Ensure cleanliness and compliance with hygiene standards.
• Handle guests' feedback promptly.

Skills

Excellent customer service

Ability to work under pressure

Teamwork

Attention to quality control

Job description

Overview

Company Description
At Pullman Singapore Hill Street – our world is your playground; where playfulness meets peak performance, creativity meets innovation, business meets success. The 350-room hotel will feature a rooftop bar and executive lounge with sweeping views over Fort Canning, the Singapore River, and St Andrew’s Cathedral, along with a vibrant lobby, health and fitness centre and pool. At Pullman Singapore Hill Street, we don't do ordinary. We challenge the status quo, redefine hospitality with seamless, fun, cool and smart interactions. #BELIMITLESS
Pullman is the high-end international brand of the Accor group, mainly targeted at cosmopolitan travelers who have wide connections and enjoy combining work and pleasure. Accor is a world leading augmented hospitality group, with over 40 brands and more than 5,300 hotels all over the world. Come join us to make the world more welcoming, caring and inspiring.

Responsibilities

• Support the Restaurant Manager in all aspects of the outlet(s) daily operations with a goal of providing a high quality experience to guests.
• Warmly welcome and greet our customers to the outlet
• Will learn to possess good product knowledge and be well-versed in all menu items served
• Confidently present the menu and propose / upsell different food & beverage choices to our customers
• Place orders through the point-of-sale (POS) system and help serve orders to the tables accurately
• Assist in clearing and resetting of tables according to hygiene standards and requirements
• Maintain a high standard of cleanliness for the service station
• Any other ad hoc duties as assigned by the management relating to the service and cleanliness of the restaurant
• Ensure compliance with health, safety, food handling, and hygiene standards.
• Handle guests' feedback promptly.
• Attend all briefings, meetings and trainings as assigned by management.
• Perform other duties as directed by the management.

Qualifications

• Capable of providing excellent customer service with a can-do attitude
• Ability to work well under pressure in a fast-paced environment
• Ability to work cohesively with fellow team members as part of a team
• Able to work in a fast paced environment, with a keen eye for quality control.

What’s in it for you?

• Centralised location, walking distance from City Hall MRT
• 5 days work week
• Duty meals and uniform provided
• Comprehensive medical benefits
• Birthday Leave
• Family Care Leave
• AWS
• F&B and worldwide hotel discounts