Export Sales Representative (Food Ingredients)

Phoon Huat Pte. Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in international trade seeks a Sales Support professional in Singapore. The role involves managing an account of ship chandlers, conducting market research, and generating sales leads. Candidates should have a diploma in International Business or similar, with at least 3 years of sales support experience favored. Strong communication and organizational skills are essential, along with fluency in English. Join a dynamic team and contribute to our growth efforts.

Qualifications

• 3 years of experience in a sales support role; fresh graduates are welcome.
• Basic understanding or strong interest in international trade procedures.
• Fluency in English is essential.

Responsibilities

• Manage an account of ship chandlers to achieve sales target.
• Conduct market research to identify potential new clients.
• Follow up on new sales leads generated through various channels.
• Work closely with sales managers for accurate quotations.
• Process customer orders and prepare Proforma Invoices.
• Coordinate logistics for smooth order fulfilment.
• Maintain up-to-date records of customer activities.
• Provide regular sales reports to the Department Head.

Skills

Good communication and interpersonal skills

Strong organizational skills

Proficient in MS Office Suite

Problem-solving attitude

Education

Diploma in International Business, Supply Chain, or a related field

Tools

CRM system experience

Job description

Responsibilities

• Manage an account of ship chandlers to achieve sales target and act as the main point of contact for relevant stakeholders.
• Conduct market research to identify potential new clients in target regions and sectors for up‑selling and cross‑selling company’s product portfolio.
• Proactively follow up on new sales leads generated through marketing campaigns, trade shows, referrals, and other channels to convert into actual sales.
• Work closely with the sales managers to prepare, issue, and follow up on accurate and timely quotations (RFQs).
• Process customer orders, prepare Proforma Invoices (PIs), and generate sales orders in the company system.
• Coordinate with the logistics, operations, and finance departments to ensure smooth order fulfilment and on‑time delivery.
• Maintain accurate and up‑to‑date records of all customer records, sales activities, and opportunities in the CRM system.
• Provide regular sales reports and forecasts to the Department Head.

Prerequisites

• 3 years of experience in a sales support role. Fresh graduates are welcome.
• Basic understanding or a strong interest in learning international trade procedures and documentation.
• Diploma in International Business, Supply Chain, or a related field.
• Good communication and interpersonal skills, with a professional and helpful phone/email manner.
• Strong organizational skills and a keen attention to detail.
• Ability to manage multiple tasks and prioritize effectively with guidance.
• Proficient in MS Office Suite (Word, Excel, Outlook). Experience with a CRM system is a plus.
• A proactive, problem‑solving attitude and a strong desire to learn and grow.
• Fluency in English is essential.