Export & Import Officer| GSAP & Letter of Credit | Carrier Booking

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A logistics company in Singapore seeks a Customer Service Representative to manage export and import operations. You will coordinate shipments while ensuring accurate documentation and compliance with policies. Candidates must have at least 5 years of experience in logistics and proficiency in export documentation. This role offers a salary range of SGD 3200 to SGD 3800 plus additional benefits. Company transport is provided near Jurong East MRT.

Qualifications

• Minimum 5 years experience in export or logistics operations.
• Familiar with export/import documentation and bank negotiation.
• Proficient in coordinating shipments and resolving delivery issues.

Responsibilities

• Assist department’s needs and prepare shipment documents.
• Process export/import orders and ensure accuracy.
• Monitor shipments and resolve customs delivery issues.

Skills

Export documentation

Shipping procedures

SAP proficiency

Coordination skills

Customer communication

Education

Diploma in Logistics or related discipline

Job description

Role: Customer Service Representative

• Industry: Chemical Plant in Jurong Island
• Location: Jurong Island (Company transport provided near Jurong East MRT)
• Workhours : 8 am to 4.30 pm (Mon to Fri)
• Salary range : $3200 - $3800+ AWS + VB + 15 Days AL

Requirements

1. Diploma in Logistics or a related discipline
2. Experience in export documentation and shipping procedures in Asia Pacific region and order administration are essential
3. Minimum 5 years in export or logistics operations and proficiency in SAP is an advantage.
4. Must familiar with all 5 Areas: GSAP, Import & export documentation, Letter of Credit & bank negotiation, Warehouse and Carrier booking

Responsibilities

• Incumbent reports to the Customer Service Manager in our Sales office
• Assistdepartment’s needs and customers’ follow-up, preparation of documents and coordinating shipments and insurance declaration of outgoing products
• Process export / import orders and ensure accurate documentation (invoice, packing list, BL, COO, permits).
• Coordinate with forwarders and warehouses for timely shipment.
• Monitor shipments and resolve customs or delivery issues promptly.
• Maintain accurate records and ensure compliance with company policies.
• Communicate with customers and internal teams to provide updates and improve processes.