Export Customer Service Officer / Executive

Adecco; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading logistics company in Singapore seeks an experienced Export Customer Service Officer to manage end-to-end export coordination, ensuring smooth processes and timely updates. The ideal candidate has a diploma and at least five years of experience in the logistics industry and is proficient in Excel, Word, and PowerPoint. Strong communication skills are essential for effective collaboration with stakeholders.

Qualifications

• Minimum diploma required for this position.
• At least five years of experience in the logistics industry.
• Proficiency in computer applications such as Excel, Word, and PowerPoint.

Responsibilities

• Provide flight details to customers within one hour of booking receipt.
• Ensure export documents comply with regulations during order processing.
• Apply correct export permits and customs processes in a timely manner.
• Monitor onboard status and inform customers of any irregularities.
• Liaise with internal and external stakeholders for shipment status updates.

Skills

Communication skills

Task management

Proficiency in Excel

Proficiency in Word

Proficiency in PowerPoint

Education

Diploma

Job description

Export Customer Service Officer / Executive

• Join a leading logistics company with a strong regional presence.
• Opportunity to be part of a dynamic and supportive team.
• Responsible for end‑to‑end export coordination from documentation to shipment tracking.
• Engage directly with customers to ensure smooth export processes and timely updates.

The Job

• Provide flight details to customers within one hour of booking receipt.
• Ensure export documents comply with regulations during order processing.
• Apply correct export permits and customs processes in a timely manner.
• Monitor onboard status and inform customers of any irregularities.
• Liaise with internal and external stakeholders for shipment status updates.

Qualifications

• Minimum diploma required for this position.
• At least five years of experience in the logistics industry.
• Proficiency in computer applications such as Excel, Word, and PowerPoint.
• Strong communication skills for effective interaction with departments.
• Ability to manage multiple tasks and prioritize effectively.

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to *********@adecco.com in MS Word/PDF Copy.
• Only shortlisted candidates will be notified.

Direct Line: 8778 1***
EA License No: 91C2918
Personnel Registration Number: R2199378

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