Export Customer Service Officer / Executive

Adecco Personnel Pte Ltd.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading logistics company is seeking an experienced export coordinator in Singapore. The role involves end-to-end export coordination, from documentation to shipment tracking, while ensuring compliance with regulations. Successful candidates will have a minimum diploma and at least five years of logistics experience. Strong communication and task management skills are essential. Competitive compensation package offered.

Qualifications

• At least five years of experience in the logistics industry.
• Strong communication skills for effective interaction with departments.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Provide flight details to customers within one hour of booking receipt.
• Ensure export documents comply with regulations during order processing.
• Apply correct export permits and customs processes in a timely manner.
• Monitor onboard status and inform customers of any irregularities.
• Liaise with internal and external stakeholders for shipment status updates.

Skills

Communication skills

Task management

Excel proficiency

Word proficiency

PowerPoint proficiency

Education

Minimum diploma

Job description

The Opportunity

• Join a leading logistics company with a strong regional presence.
• Opportunity to be part of a dynamic and supportive team.
• Responsible for end-to-end export coordination from documentation to shipment tracking.
• Engage directly with customers to ensure smooth export processes and timely updates.

The Job

• Provide flight details to customers within one hour of booking receipt.
• Ensure export documents comply with regulations during order processing.
• Apply correct export permits and customs processes in a timely manner.
• Monitor onboard status and inform customers of any irregularities.
• Liaise with internal and external stakeholders for shipment status updates.

The Talent

• Minimum diploma required for this position.
• At least five years of experience in the logistics industry.
• Proficiency in computer applications such as Excel, Word, and PowerPoint.
• Strong communication skills for effective interaction with departments.
• Ability to manage multiple tasks and prioritize effectively.

Next Steps

• Prepare your updated resume (please include your current salary package with a full breakdown such as base, incentives, annual wage supplement, etc.) and the expected package.
• Apply through this application or send your resume to [e-mail] in MS Word/PDF Copy.
• We'd love to hear from you! Only shortlisted candidates will be notified.

Direct Line: 8778 1260 (WhatsApp)
EA License No: 91C2918
Personnel Registration Number: R2199378