Export Customer Service Executive (Airfreight/ Changi/ 5.5 days office hour) -VH

Charterhouse; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global logistics provider in Singapore is seeking an Export Customer Service Executive to coordinate shipments and handle export documentation. You will ensure smooth communication with clients and logistics partners, along with maintaining regulatory compliance. Ideal candidates have a diploma and 2-5 years of relevant experience. This position offers a basic salary of $2,800 - $3,600 and various benefits.

Benefits

Medical Leave

Medical Claim

Insurance Coverage

Annual Leaves

Variable Bonuses

Annual Salary Increment Scheme

Nice and Dynamic Work Environment

Qualifications

• 2-5 years' experience within the same industries/field.

Responsibilities

• Provide prompt and professional support, including timely flight details and handling inquiries.
• Ensure export documents meet regulatory standards and apply correct permits.
• Track shipment status and update customers on any irregularities.
• Communicate effectively with internal teams and external stakeholders to ensure smooth operations.
• Maintain accurate airfreight rates and stay informed on airline or government changes.
• Submit reports on time and ensure all shipments follow standard procedures.

Skills

MS Word

Excel

PowerPoint

Education

Diploma in any discipline

Job description

Export Customer Service Executive (Airfreight/ Changi/ 5.5 days office hour) -VH

Medical Leave, Medical Claim, Insurance Coverage, Annual Leaves, Variable Bonuses, Annual Salary Increment Scheme, Nice and Dynamic Work Environment etc.

Basic Salary: $2,800 - $3,600 (Commensurate with experience) + Variable Bonuses

Work location: Alps Avenue

Working hours: Monday-Friday: 9am-6.30pm & Saturday: 9am-1pm

Our Client

A global logistics provider headquartered in Japan, offering integrated freight forwarding, warehousing, and supply chain solutions across air, sea, and land. Known for its operational reliability and international reach.

They are seeking passionate individuals to join their export operations team as Export Customer Service Executives. The role involves coordinating shipments, handling export documentation, and ensuring smooth communication with clients and logistics partners.

Key Responsibilities

• Provide prompt and professional support, including timely flight details and handling inquiries
• Ensure export documents meet regulatory standards and apply correct permits
• Track shipment status and update customers on any irregularities
• Communicate effectively with internal teams and external stakeholders to ensure smooth operations
• Maintain accurate airfreight rates and stay informed on airline or government changes
• Submit reports on time and ensure all shipments follow standard procedures

Requirements

• Diploma in any discipline
• 2-5 years' experience within the same industries/ field
• Proficiency in MS Word, Excel and PowerPoint etc.

Next Step

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified.

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to *****@chtalentresources.com

Charterhouse Resources Pte Ltd (13C6338)