Experienced Full Time Retail Associate (Footwear)

TEAMLINK MARKETING PTE LTD; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading retail company in Singapore is seeking an experienced Retail Associate to enhance customer service and drive sales across multiple store locations. Responsibilities include managing staff, handling online orders, and maintaining store presentation. Ideal candidates should have at least 1 year of retail experience, preferably in footwear or fashion, along with excellent communication skills. Competitive pay plus commission and growth opportunities available.

Benefits

Competitive Basic Pay + Sales Commission

Staff Product Discounts

Career Growth Opportunities

On-the-job Training and Mentorship

Qualifications

• Minimum 1 year of retail experience, preferably in footwear or fashion.
• Experience managing or guiding part-time staff is a plus.
• Good understanding of customer service and retail sales processes.
• Familiarity with online order fulfilment is a plus.

Responsibilities

• Deliver exceptional customer service and build strong client relationships.
• Drive sales to meet individual and store targets.
• Manage and guide part-time retail staff.
• Handle online order processing and fulfilment accurately.
• Uphold stock accuracy and assist with inventory management.

Skills

Customer service

Sales performance

Team leadership

Order fulfilment

Visual merchandising

Tools

POS operations

Job description

JOB SUMMARY

We are looking for an experienced and dynamic Retail Associate to join our team! You’ll play a key role in driving sales performance, maintaining high operational standards, and delivering excellent customer service across our stores.

GENERAL RESPONSIBILITIES

• Deliver exceptional customer service and build strong client relationships
• Drive sales to meet and exceed individual and store targets (commission applicable)
• Manage and guide part-time retail staff to ensure smooth daily operations
• Handle online order processing and fulfilment accurately and efficiently
• Set up live streaming sessions for product promotions (option to host if interested)
• Maintain high visual merchandising standards and store presentation
• Perform store opening and closing duties
• Uphold stock accuracy and assist with inventory management
• Maintain store cleanliness and a professional appearance
• Demonstrate a positive attitude, initiative, and willingness to learn

STORE LOCATIONS

• ION Orchard
• Takashimaya
• IMM

WHAT WE OFFER

• Competitive Basic Pay + Sales Commission
• Staff Product Discounts
• Career Growth Opportunities
• On-the-job Training and Mentorship

QUALIFICATIONS

• Minimum 1 year of retail experience (preferably in footwear or fashion)
• Experience managing or guiding part-time staff is a plus
• Good understanding of customer service and retail sales processes
• Familiarity with online order fulfilment is a plus
• Proficient in basic computer and POS operations
• Willing to work across multiple store locations

REQUIREMENTS

• Able to start work immediately
• Customer-focused and results-driven
• Good communication skills and command of English
• Strong sense of responsibility and teamwork
• Commitment to retail working hours (Sat and public holidays are a must!)

WHY JOIN US?

• Be part of an international footwear brand
• Attractive staff discounts and commission incentives
• Opportunities for professional growth and development
• Dynamic and supportive team environment