Experience Designer

Singtel Group; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading telecommunications company in Singapore is looking for a talented Experience Designer to join their dynamic team. In this role, you will collaborate with designers and researchers to design customer-centric experiences that positively impact sales and customer journeys. The ideal candidate will have 3-5 years of relevant UX/UI design experience, be proficient in Figma, and possess a keen interest in the design community. They offer a comprehensive suite of health and wellness benefits along with ongoing training and development programs.

Benefits

Full suite of health and wellness benefits

Ongoing training and development programs

Internal mobility opportunities

Qualifications

• 3-5 years of experience in digital UX/UI design or product design.
• Prior experience in an agency or in-house setting is preferred.
• Bonus if you have experience in agile methodology.

Responsibilities

• Collaborate with stakeholders to design customer-centric experiences.
• Conduct user acceptance testing to enhance customer journeys.
• Analyze data to inform design decisions.
• Support user studies with discussion guides.
• Produce engaging user interfaces based on design systems.
• Ensure design quality from concept through production.

Skills

Digital UX/UI design

User interface design (UI)

User experience design (UX)

Prototyping

Collaboration

Figma

Education

Min Diploma / Degree in digital media or digital product design

Tools

Figma

Job description

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An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…“Hello BIG Possibilities”.

Be a Part of Something BIG!

Are you passionate about crafting seamless, customer-centric experiences? At Singtel, we\'re looking for a talented middle-weight Experience Designer to join our dynamic team. In this role, you’ll collaborate with fellow designers and researchers to audit, reimagine, and design high-quality experiences that drive impactful changes for our customers.

Make an Impact by

• Collaborate with multiple stakeholders to design experiences that bring positive impact to sales and customer journeys.
• Conducting user acceptance testing by experimenting with A/B or multi-variant testing to improve customer journeys
• Analyse data to inform decisions
• Create discussion guides and collaborate with research team for user studies.
• Understand design systems and effectively produce intuitive and engaging user interfaces.
• Ensure quality of design from concept to finish in UAT, BRT and Production environments.

Skills for Success

• Min Diploma / Degree, preferablyin digital media or digital product design, UXUI design
• Min 3-5 years of relevant working experience indigital UXUI design/product design (agency/inhouse)
• Proficient in Figma tool
• Proficient in user interface design (UI), user experience design (UX), and/orconcept ideation and prototyping
• Excellent communicator and collaborator
• Keen interest in design and the design community
• Bonus if have experience inagile methodology

Rewards that Go Beyond

• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

*Note to candidates: please submit your application along with your portfolio showcasing your past works

Your Career Growth Starts Here. Apply Now!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.