Executive, Warehouse Operations (West)

DHL Supply Chain; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A global logistics company in Singapore is seeking an experienced supply chain supervisor. Responsibilities include monitoring KPI targets, building customer relationships, and managing a team. The ideal candidate should have a degree in logistics or supply chain management, with a minimum of 2-3 years in operations and excellent communication skills. The role emphasizes diversity and inclusion within the workplace.

Qualifications

• Minimum 2–3 years’ experience in supply chain operations.
• 1 year of supervisory experience is a plus.
• Excellent verbal, written, and presentation skills.

Responsibilities

• Monitor monthly KPI targets and prepare corrective actions.
• Build strong customer relationships for retention.
• Manage manpower and provide coaching to subordinates.

Skills

Strong communication skills

Customer relationship management

Leadership and supervision

Problem-solving

Education

Degree in Logistics / Supply Chain Management

Job description

Job Responsibilities

• Monitor monthly KPI customer’s target and prepare corrective action if there is any
• Build a strong win‑win customer relationship to ensure customer retention and develop solutions to grow existing business
• Arrange manpower
• Provide coaching/training to subordinates when needed
• Troubleshoot operational issues such as Okura conveyor issues, WMS, etc.
• Drive and implement OMS culture as per DSC standards
• Manage the planning process to ensure all activities are executed
• Focus on quality, cost and service level to meet customer’s expectation
• Continually review and improve business processes
• Conduct regular communication sessions with staff to understand their feedback and concerns

Qualifications

• Degree in Logistics / Supply Chain Management preferred
• Minimum 2–3 years’ experience in supply chain operations with 1 year of experience in a supervisory role is a plus
• Candidate with relevant internship or part‑time experience are welcome to apply
• Must be highly motivated and able to supervise a headcount of 20 to 50 and manage relationships with all levels of staff and customers
• Have excellent verbal, written and presentation skills

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.

We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.