Executive, Volunteer Management – hybrid arrangement

Dementia Singapore Ltd; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A community-focused organization in Singapore is seeking a Volunteer Manager to lead volunteer programs and manage relationships with stakeholders. The role requires at least 3 years of experience in volunteer management and a relevant degree. Candidates should possess excellent communication skills and the ability to work independently. A focus on relationship-building with diverse individuals is essential.

Qualifications

• Minimum 3 years’ experience in volunteer management.
• Self-motivated and able to work independently.
• Resourceful, adaptable, and meticulous with attention to details.

Responsibilities

• Respond to enquiries and requests for volunteering opportunities.
• Conduct needs assessment for volunteer programmes.
• Develop volunteer profiles.
• Recruit, select, and train volunteers.
• Assign volunteers, aligning organisational needs with volunteer interests.
• Ensure volunteer policies are observed in programmes.
• Maintain communication with volunteers through various platforms.

Skills

Communication skills

Problem-solving skills

Administration skills

People skills

Education

Degree or Diploma in Business Administration, Marketing, Mass Communications or Social Science

Job description

• Respond to enquiries and requests received for volunteering opportunities.

• Conduct needs assessment for volunteer programmes.

• Develop volunteer profiles.

• Recruit, select and train volunteers.

• Assign volunteers, aligning organisational needs with volunteer interests.

• Ensure volunteer policies and processes are observed in programmes.

• Maintain communication and engagement with volunteers through different platforms and activities.

• Implement volunteer engagement and appreciation initiatives.

• Monitor and evaluate effectiveness of volunteer programmes.

• Maintain an up-to-date volunteer database and record-keeping system.

• Maintain relationships with corporate partners and community stakeholders for volunteer partnerships.

• Ensure effective use of the Volunteer Management System in line with established policies and procedures.

• To carry out any ad-hoc duties and responsibilities as and when assigned.

Requirements

• Minimum 3 years’ experience in volunteer management.

• Degree or Diploma in Business Administration, Marketing, Mass Communications or Social Science.

• Excellent communication, problem solving and administration skills.

• Self-motivated and able to work independently.

• Resourceful, adaptable and meticulous with attention to details.

• Passion to serve, with a customer relationship-oriented mindset.

• A people-person who enjoys building relationships and working with individuals from diverse backgrounds.