Executive, Training Content Creation

Marina Bay Sands; Singapore; On-site; SGD 50,000 - 73,000; Full time

Job summary

Marina Bay Sands is seeking an Executive, Training Content Creation to produce high-quality learning materials and support brand-aligned content across eLearning, videos, and printed/digital collaterals. This role collaborates with trainers and stakeholders to ensure accuracy, consistency, and timely delivery, while coordinating schedules, version control, and approvals.

If you are self-motivated, detail-oriented, and enjoy a fast-paced hospitality setting, join the OneMBS team to elevate our

Qualifications

• Minimum GCE O Level.
• Diploma in Communications, Media, Design, Training, Hospitality or related discipline is an advantage.
• 1-3 years of content creation or learning support experience.
• Experience with digital learning and basic multimedia editing is a plus.

Responsibilities

• Support development of training content including workbooks, job aids, posters, and presentation decks.
• Assist in creating eLearning outlines, storyboards, and basic interactions.
• Provide media support for training content, including minor video editing and captions.
• Provide administrative and coordination support for training content projects.
• Support learner communications and reporting tasks as required.
• Uphold Marina Bay Sands' brand standards and service culture.

Skills

Microsoft Office

Presentation skills

English language

Attention to detail

Independent work

Education

GCE O Level

Diploma in Communications, Media, Design, Training, Hospitality

Tools

PowerPoint

Word

Excel

Job description

WE TAKE YOU ABOVE BEYOND

Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.

The Executive, Training Content Creation supports HTQA by producing high-quality, brand-aligned learning and communication materials that strengthen luxury service standards across the business. This role supports end-to-end content development across eLearning, videos, presentations, and printed/digital collaterals, under established guidance and approval processes, and works closely with trainers, stakeholders, and approvers to ensure accuracy, consistency, and timely delivery.

Self - motivation for continuous learning and development. Create a pleasant working environment that inspires the team and cultivate OneMBS culture.

The incumbent is expected to work within a centralized project management and quality assurance approach, following defined workflows and approval pathways to ensure clear priorities, accountability, and strong delivery standards.

JOB SCOPE

Content Development (Learning & Performance Support)

• a. Support and enhance training content such as workbooks, job aids, posters, campaign materials, and presentation decks aligned with HTQA standards and brand guidelines.
• b. Support conversion of operational and service standards into clear, learner-friendly content with strong structure, tone, and usability.

eLearning & Digital Learning Support

• a. Support development of eLearning modules (including outlines, storyboards, basic interactions, and content formatting) in collaboration with trainers and/or digital learning leads.
• b. Assist with testing, proofreading, version control, and readiness checks prior to launch.
• c. Support learner communications and administrative updates (e.g., schedules, instructions, basic troubleshooting guidance where applicable).

Video, Photography & Event Content Support

• a. Provide support for internal event coverage and training-related media needs, including basic production coordination, footage management, and post-production support (e.g., editing, captions, simple motion graphics where applicable).
• b. Support video content developed for training or internal engagement initiatives, ensuring consistency in messaging and brand presentation

Administrative, Coordination & Ad - Hoc Support

• a. Provide administrative and coordination support for training content projects, including scheduling, document management, version control, and workflow tracking.
• b. Support project and delivery readiness by assisting with meeting preparation, follow-ups, approvals coordination, and basic reporting or documentation.
• c. Undertake ad-hoc and operational support tasks as required to support team priorities, peak periods, and business needs.

Employee Engagement and Experience

Uphold and embrace the highest standards as a Marina Bay Sands TM by embracing the brand and service culture.

Comply and follow Marina Bay Sands Workplace Safety and Health Policy practices, policies and guidelines.

Self - motivation for continuous learning and development. Create a pleasant working environment that inspires the team and cultivate OneMBS culture.

Actively participate in departmental meetings as required. Prepare reports (daily/weekly/monthly) as stipulated by management.

Review systems and processes for workflow and productivity improvement.

Contribute ideas and cooperate in the execution of on-going initiatives Support Sands Cares and Sustainability programs.

Perform any other duties and responsibilities as and when assigned by Management.

JOB REQUIREMENTS

Education

• Minimum GCE O Level.
• Diploma in Communications, Media, Design, Training, Hospitality, or related discipline is an advantage.

Required Experience

• 1-3 years of experience in content creation, learning support, communications, or related roles (hospitality or service environment preferred).
• Working knowledge of Microsoft Office (PowerPoint, Word, Excel).
• Experience supporting digital learning and/or basic multimedia editing is an advantage.
• Be ready to work on weekends and public holidays when required (e.g., events/operational needs).

Competencies

• Capable to use Microsoft Office applications and presentation skills
• Having a good command of spoken and written English, and any additional language is an advantage.
• Pays attention to details and have strong customer service skills
• Make sensible decisions whenever required.
• Mature, meticulous, resourceful, organized, and able to work independently
• A team player and takes initiative to assist other Team Members when required
• Have impeccable follow-through; and “Can Do” attitude and mindset.
• Good guest relation and problem-solving skills
• Good planning and execution skills

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.