Executive Student Ambassador

James Cook University; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

An educational institution in Singapore is seeking an Executive Student Ambassador to support assigned students throughout their academic journey. The role involves guiding students in administrative and academic matters, coordinating with internal departments, and ensuring smooth operations. Ideal candidates should have a degree or diploma along with experience in sales and customer service, along with strong organisational skills.

Qualifications

• A minimum of two years in sales & customer service roles.
• Ability to manage multiple tasks and meet deadlines.
• Flexibility to work in a changing environment.

Responsibilities

• Guide and assist students as their primary point of contact.
• Coordinate with departments affecting student experiences.
• Process student payments and ensure seamless delivery.

Skills

Organisational skills

Problem-solving

Customer service

Accuracy and attention to detail

Teamwork

Education

Degree or diploma

Job description

Executive Student Ambassador

We are seeking dynamic, motivated, and forward-thinking individual to join us as Executive Student Ambassador in James Cook University, Singapore.

The successful incumbent will be the primary point of contact for a group of assigned students, guiding and supporting them throughout their academic journey to ensure a seamless and enriching experience.

Responsibilities

• To guide and assist a group of students and be the designated point of contact for them in all aspects of their studies and other related areas in JCU Singapore both administrative and non-administrative matters.
• Work closely with internal departments (Eg: Finance , Purchasing, Learning Centre, Admissions etc) that have an impact on the students life during his/her course of studies.
• Ensure short turnaround time on required coordination for seamless delivery.
• Liaise with external agencies as required.
• Receive and process student payments.

Educational Qualifications & Relevant Experiences

• A basic degree or diploma with at least two (2) years sales & customer services related working experience.
• Good organisational, problem solving and administrative skills, including the ability to manage multiple tasks and competing priorities and meet deadlines
• High level of accuracy / eye for details
• Ability to develop and maintain effective working relationships and work productively as part of a team
• Demonstrated ability to be flexible, responsive and work in a changing environment and maintain a positive and professional approach to work

Remuneration and conditions: The positions command an appropriate remuneration package commensurate with qualifications and experience. All employment salary arrangements are offered in SGD. Candidates must consider the lower tax structure in Singapore and the organizational practice of Annual‑Wage‑Supplement equal to a month’s salary at the end of the calendar year (as eligible) subject to JCU board’s decision.

We thank you for your interest and regret we are only able to notify shortlisted candidates. The University reserves the right to invite applications, not to make an appointment or make an appointment at a lower job grade.

The Singapore campus of James Cook University (registered as James Cook University Pte Ltd in Singapore) is a wholly owned company of James Cook University Australia. The University offers Bachelor & Master Programs in Business, Psychology, Information Technology & Education at the Singapore campus of James Cook University.