Executive / Senior Executive, Venue Operations

Constellar; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A premier event management company in Singapore is seeking a dedicated individual to manage daily operations at Singapore EXPO. This role focuses on ensuring a seamless guest experience and supporting international events. Candidates should have a diploma in Events Management and at least 2-3 years of relevant experience. Strong organizational skills, problem-solving abilities, and teamwork are essential. The position involves rotating shifts, including weekends and public holidays, with opportunities for career development in the MICE sector.

Qualifications

• Minimum of 2 - 3 years of relevant experience in event operations.
• Strong organizational skills and ability to solve problems under pressure.
• Meticulous, detailed, resourceful, independent and a team player.

Responsibilities

• Ensure daily operations at Singapore EXPO are hazard-free and guest-ready.
• Coordinate site visit logistics and manage event signage.
• Conduct operational checks and ensure smooth venue handover.
• Liaise with vendors for timely service delivery.
• Manage crowd control and safety during events.

Skills

Team Collaboration

Adaptability & Flexibility

Problem Diagnosis & Resolution

Emergency Preparedness & Response

Vendor & Contractor Management

Logistics & Resource Management

On-site Management & Execution

Event Planning & Coordination

Events Planning And Management

Education

Higher NITEC or Diploma in Events Management or related field

Job description

About Us

Constellar is Asia's preferred partner for convening businesses, curating ideas and creating opportunities for sustainable business growth and global impact. Based in Singapore, we curate and develop influential trade events for key industries and sectors, connecting people, global marketplaces and networks for sustainable growth. We also manage the Singapore EXPO, Singapore's largest purpose-built venue for Meetings, Incentives, Conventions and Exhibitions (MICE).

Our vision is to be a global leader made in Asia, activating impactful networks to enable cross-industry collaboration and innovation through our holistic portfolio of intellectual property (IP) in the MICE industry.

Learn more about us at constellar.co.

What it's like to work here

Meetings, Incentives, Conventions and Exhibitions, or MICE, is a vehicle for new businesses, partnerships and regional co-operation. We're privileged to have a front seat at the intersection of creativity, communities and collaboration, with a unique opportunity to connect a global eco-system of partners, businesses and consumers in the MICE industry daily. Our ambition is to become a global leader made in Asia, and Asia's top MICE company: A vision shared by our shareholders Temasek and Cuscaden Peak Investments.

We recognise the immense opportunity we have to lead with purpose, demonstrate leadership and commitment to sustainable and responsible business practices, and activate impactful networks for sustainable growth.

You don't need to have MICE experience to work with us. We're looking for ambitious, entrepreneurial self-starters with a strong sense of ownership, passion and curiosity, driven by our values of care, ownership, trust, passion and innovation.

Job Description

The Operations team at Singapore EXPO is seeking a dedicated individual to ensure the seamless daily execution of venue activities. This role involves direct participation in managing guest experiences and supporting international events, offering practical experience, fostering cross-functional teamwork, and providing significant career development opportunities in the MICE sector.

Venue and Event Operations

• Oversee daily operations across Singapore EXPO to ensure all public areas, exhibition halls, and event spaces are clean, hazard-free, and ready for guest arrival.
• Coordinate site visit logistics and ensure all event signage is prepared accurately and aligned with branding and wayfinding requirements.
• Conduct pre-event operational checks and lead joint inspections with organisers to ensure smooth handover and takeover of venue spaces.
• Manage and fulfil all logistical and technical requirements requested by Organisers, including equipment setup, service coordination, and event-day support.
• Liaise with cleaning, security, and logistics vendors to ensure services are delivered in line with agreed service levels and timelines.

Drive Safety and Compliance

• Conduct regular Fire and Safety inspections to identify hazards and ensure timely resolution in coordination with Organisers and internal stakeholders.
• Manage crowd control and traffic flow during high-footfall events to uphold safety standards and guest experience.
• Perform duties as a trained First Aider and Company Emergency Response Team (CERT) member, supporting on-site emergency response and preparedness (training provided).

Administration and Operational Support

• Raise and track operational work orders promptly and accurately to support efficient event-related service delivery.
• Support procurement activities, including sourcing quotations, raising purchase orders, coordinating vendor services, and verifying invoices.
• Oversee the scheduling, accuracy, and real-time functionality of digital signage systems to ensure timely and clear communication to visitors.
• Undertake additional duties and cross-functional support tasks as assigned by the Reporting Officer.

Qualifications

• Higher NITEC or Diploma in Events Management or related field.
• Minimum 2 - 3 years of relevant experience in event operations.
• Strong organizational skills and ability to solve problems under pressure.
• High level of integrity and professionalism.
• Meticulous, detailed, resourceful, independent and a team player.
• Rotating shift work required, including weekends and public holidays as events demand.

Skills

• Team Collaboration
• Adaptability & Flexibility
• Problem Diagnosis & Resolution
• Emergency Preparedness & Response
• Vendor & Contractor Management
• Logistics & Resource Management
• On-site Management & Execution
• Event Planning & Coordination
• Events Planning And Management