Executive/Senior Executive, Venue Operations

Constellar Group; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading MICE sector organization in Singapore is seeking an Executive/Senior Executive for Venue Operations. Responsibilities include managing daily operational activities at Singapore EXPO, ensuring a seamless guest experience during events, and upholding safety standards. The ideal candidate should have a Higher NITEC or Diploma in Events Management, at least 3 years of relevant experience, and demonstrate strong organizational and problem-solving skills. This role involves rotating shifts including weekends and public holidays.

Qualifications

• Minimum 3 years of relevant experience in event operations.
• High level of integrity and professionalism.
• Relevant experience and knowledge of operations and logistics requirements for events and exhibitions.

Responsibilities

• Oversee daily operations across Singapore EXPO.
• Coordinate site visit logistics and ensure event signage is prepared accurately.
• Conduct pre-event operational checks and lead joint inspections with organisers.
• Manage logistical and technical requirements requested by Organisers on event-day.
• Liaise with service vendors to deliver services according to timelines.
• Conduct regular Fire and Safety inspections for timely resolution.
• Manage crowd control and traffic flow during high-footfall events.

Skills

Strong organizational skills

Problem-solving under pressure

Team player

Meticulous attention to detail

Education

Higher NITEC or Diploma in Events Management or related fields

Job description

Executive/Senior Executive, Venue Operations

The Operations team at Singapore EXPO is seeking a dedicated individual to ensure the seamless daily execution of venue activities. This role involves direct participation in managing guest experiences and supporting international events, offering practical experience, fostering cross-functional teamwork, and providing significant career development opportunities in the MICE sector.

Venue and Event Operations

• Oversee daily operations across Singapore EXPO to ensure all public areas, exhibition halls, and event spaces are clean, hazard-free, and ready for guest arrival.
• Coordinate site visit logistics and ensure all event signage is prepared accurately and aligned with branding and wayfinding requirements.
• Conduct pre-event operational checks and lead joint inspections with organisers to ensure smooth handover and takeover of venue spaces.
• Manage and fulfil all logistical and technical requirements requested by Organisers, including equipment setup, service coordination, and event-day support.
• Liaise with cleaning, security, and logistics vendors to ensure services are delivered in line with agreed service levels and timelines.

Drive Safety and Compliance

• Conduct regular Fire and Safety inspections to identify hazards and ensure timely resolution in coordination with Organisers and internal stakeholders.
• Manage crowd control and traffic flow during high-footfall events to uphold safety standards and guest experience.
• Perform duties as a trained First Aider and Company Emergency Response Team (CERT) member, supporting on-site emergency response and preparedness (training provided).

Administration and Operational Support

• Raise and track operational work orders promptly and accurately to support efficient event-related service delivery.
• Support procurement activities, including sourcing quotations, raising purchase orders, coordinating vendor services, and verifying invoices.
• Oversee the scheduling, accuracy, and real-time functionality of digital signage systems to ensure timely and clear communication to visitors.
• Undertake additional duties and cross-functional support tasks as assigned by the Reporting Officer.

Qualification

• Higher NITEC or Diploma in Events Management or related fields.
• Minimum 3 years of relevant experience in event operations.
• Strong organizational skills and ability to solve problems under pressure.
• High level of integrity and professionalism.
• Relevant experience and knowledge of operations and logistics requirements for events and exhibitions.
• Meticulous, detailed, resourceful, independent and a team player.
• Able to work on rotating shifts including weekends and public holidays.