Executive/Senior Executive, NUHCS

National University Hospital; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading university hospital in Singapore is looking for an Executive/Senior Executive to manage service points and ensure smooth patient service. The ideal candidate should possess a bachelor's degree and have 1-2 years of relevant experience in operations, preferably in the healthcare sector. Excellent communication and interpersonal skills are essential, along with a resourceful and adaptable mindset. This role offers an opportunity to contribute significantly to patient care and operational excellence.

Qualifications

• Minimum 1-2 years of relevant working experience in operations, preferably in healthcare sector.
• Fresh graduates are welcome.
• Ability to engage and work with all levels of staff.

Responsibilities

• Manage the assigned service point(s) to ensure seamless provision of patient service.
• Oversee procurement activities and resources allocation.
• Resolve operational issues alongside stakeholders.

Skills

Good verbal and written communication skills

Strong interpersonal skills

Resourceful and analytical

Adaptable

Team player

Education

Bachelor’s degree in any discipline

Job description

Career in the Hospital

Join our incredible team at the National University Hospital (NUH), where we believe that a hospital is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities.

At NUH, we are driven by a shared purpose – to lend a helping hand to those in need, to be a source of support and healing, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at NUH will be profound, regardless of the role you take up in the hospital.

About NUH

The National University Hospital (NUH) is Singapore’s leading university hospital, with a proud heritage dating back to 1905 with the establishment of what’s now the NUS Yong Loo Lin School of Medicine. Our strong ties with the medical school have shaped us into a unique institution, allowing us to seamlessly integrate clinical care with teaching and research. As a university hospital, we go beyond the realm of providing tertiary medical care. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.

About Department and Purpose of the Position

The Executive / Senior Executive will be responsible to manage (e.g. planning, budgeting, daily operations, staff management, and patient experience) the assigned service point(s) to support, facilitate and ensure the seamless and undisrupted provision of patient service and care at the service point(s).

Key Responsibilities

• Support and facilitate the entire work planning and budgeting process of the assigned service point(s) from development till implementation/execution
• Manage and perform all the procurement activities of the assigned service point(s), working with the relevant internal and external stakeholders to ensure active tracking and monitoring, and timely completion of all procurement
• Manage the daily operations of the assigned service point(s), partnering relevant stakeholders such as Clinic Manager and Nurse Manager to resolve system and process issues including but not limited to patient experience, patient and staff safety, registration, admission, length of stay, wait time, decanting/right siting of patient, and billing as and when required
• Manage resources allocation, and tracking and monitoring of utilisation of the resources of the assigned service point(s)
• Drive, participate and support the review of workflows and processes and any work improvement projects
• Liaise and work with various internal and external stakeholder to manage feedback and complaints to ensure operation and service excellence
• Perform and assume additional tasks and responsibilities as assigned by Reporting Officer/HOD

Key Requirements

• Minimum a bachelor’s degree in any discipline
• Minimum 1-2 years of relevant working experience in operations, preferably in healthcare sector
• Fresh graduates are welcome
• Good verbal and written communication skills
• Strong interpersonal skills with the ability to engage and work with all level of staff
• Resourceful and analytical, with ability to synergise data concisely for decision support
• Adaptable and able to manage and handle pressure and stress
• Have a positive and proactive mindset
• A good team player who is able to work independently

Closing & Applications

When you join NUH, you become part of a dynamic and collaborative environment where expertise, knowledge, and compassion all come together.

Working in healthcare offers satisfaction that extend far beyond the ordinary. The smiles of gratitude from patients and the profound sense of fulfilment that comes from helping others cannot be measured. It is a career that allows for both personal and professional growth. The challenges you encounter in this rapidly evolving industry push you to constantly expand your knowledge and skills, as well as encourage lifelong learning.

Be a part of a team that gets to create a transformative healthcare experience for our patients and professionals alike.