Executive & Sales & Marketing

KWS ENGINEERING & SERVICES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An automotive services company in Singapore seeks a passionate Executive for sales and customer service. This entry-level role involves driving online and direct sales, supporting vehicle insurance inquiries, creating marketing content, and assisting customers with accident reporting. The ideal candidate is organized, has strong communication skills, and is familiar with social media platforms. Competitive salary and allowance, complemented by incentives and flexible work arrangements are offered.

Benefits

Competitive Basic Salary

Monthly Allowance

Performance-Based Incentives & Commission

Complimentary Lunch Provided

Flexible work days and timings

Qualifications

• Entry-level position for automotive enthusiasts.
• Experience in automotive or service industry is an advantage.
• Willingness to learn and take on responsibilities.

Responsibilities

• Drive online and direct sales through social media and inquiries.
• Support vehicle insurance inquiries and compliance.
• Plan and publish marketing content.
• Assist with accident reporting and insurance claims.
• Respond to customer inquiries via multiple channels.
• Maintain accurate records and documentation.

Skills

Strong written & communication skills

Familiarity with social media platforms

Organized and detail-oriented

Ability to multitask

Job description

We are seeking a car-loving, automotive-passionate Executive to join our growing team. This role is ideal for individuals who genuinely love cars, enjoy working in an automotive environment, and aspire to build a long-term career in the automotive and vehicle services industry.

If you enjoy discussing cars, creating engaging automotive content, interacting with customers, and being involved in real workshop operations, this role is well-suited for you.

The ideal candidate is hands-on, customer-focused and capable of balancing sales and content creation in a fast-paced environment.

Key Responsibilities

1. Online & Direct Sales

• Drive online and direct sales through social media, messaging platforms, and walk-in enquiries
• Prepare sales quotations, billing, and invoices accurately
• Track and report sales performance using Xero and internal systems

2. Vehicle Insurance Sales Support

• Support vehicle insurance inquires
• Ensure full compliance with insurer SOPs and documentation requirements
• Coordinate submissions and follow up on insurance cases

3. Marketing Content Creation

• Plan, shoot, and publish various forms of marketing videos and collaterals
• Maintain consistent posting schedules across TikTok, Instagram Reels, and Facebook Reels
• Ensure content aligns with company branding and sales objectives

4. Accident Reporting & Insurance Claim Assistance (ARC)

• Assist customers with accident reporting and claim submissions
• Guide customers clearly and professionally through ARC procedures
• Ensure compliance with insurer and ARC SOPs

5. Customer Engagement & Service

• Respond to customer enquiries promptly via WhatsApp, phone, and email
• Maintain high service standards to support repeat and referral business
• Handle basic complaints professionally and escalate when required

6. Administrative & Operational Excellence

• Maintain accurate records, reports, and documentation
• Ensure SOP and policy compliance
• Support cross-team coordination and task execution

Any other duties as assigned.

Requirements

• This is an entry-level position; those with a passion for the automotive industry are welcome to apply.
• Strong written & communication skills
• Organized, detail-oriented, and able to multitask
• Familiarity with social media platforms is a must
• Experience with insurance, ARC, automotive, or service industry is an advantage
• Willing to learn and take on responsibility

What We Offer

• Competitive Basic Salary
• Monthly Allowance
• Performance-Based Incentives & Commission
• Complimentary Lunch Provided
• Flexible work days and timings