Executive, Payroll Services

VITAL; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A government agency in Singapore is seeking a motivated Executive for their Payroll Services team. Responsibilities include managing payroll processing, ensuring compliance and accuracy, and delivering excellent customer service to various government agencies. Ideal candidates will have 1-2 years of relevant experience and strong analytical skills. Join this agency which prioritizes innovation and offers career growth opportunities.

Benefits

Training opportunities

Growth and development support

Work-life harmony initiatives

Qualifications

• 1 to 2 years of Payroll or Claims processing experience preferred.
• Strong stakeholder management and customer service skills.
• IT savvy with a grasp of Microsoft Office and current technologies.

Responsibilities

• Manage and administer Payroll & Claims Services.
• Ensure accuracy in payroll processing for government agencies.
• Provide excellent customer service to service partners.

Skills

Payroll processing

Claims processing

Analytical skills

Attention to detail

Customer service

Team collaboration

IT skills

Judgment and critical thinking

Education

Degree in Business Administration, Human Resource, Accountancy, or Finance

Tools

SAP

Microsoft Office

Excelity Payroll

Workday

Robotic Process Automation tools

Power BI

Job description

What the role is

We are seeking a highly motivated Executive to join our Payroll Services team. As a key member of our organisation, you will be responsible for managing and administering Payroll & Claims Services for our service partners.

What you will be working on

• Payroll and claims for various government agencies using SAP system, ensuring accuracy and adherence to established policies and procedures
• Processing payroll, including payment of salary, annual increment, bonus, AWS, allowances and statutory contributions
• Process salaries of exit cases (including no-pay leave)
• Ensure that appropriate certification and approvals are in place
• Ensure that all pay transactions are being verified and approved by Supervisor before being processed for payments
• Billing of seconded officers for various government agencies
• Perform manual computations of overpayment cases and ensure recoveries are promptly followed up
• Process Journals and Payment Vouchers in accordance to Standard Operating Procedures (SOPs)
• Exercise independent analysis and judgement according to SOPs and recommend course of action when responding to Service Partners
• Provide excellent customer service and timely response to service partners to address their queries
• Conduct independent reviews of work processes and systems and recommend possible improvements to achieve greater efficiency and effectiveness
• Any other ad-hoc projects or tasks assigned by supervisors

What we are looking for

• 1 to 2 years of Payroll or Claims processing experience is preferred; Candidates without relevant experience but possess good attitude and willingness to learn are welcome to apply
• Preferred Course of Studies in Business Administration or Human Resource or Accountancy or Finance
• Strong judgement and analytical skills
• Good attention to detail
• Ability to work under pressure and deliver within stipulated timelines
• Effective oral and written communication with good presentation skills
• Ability to work both independently and as part of a team
• Strong stakeholder management and customer service skills
• Logical and Critical thinking abilities
• Strong numerical aptitude
• IT savvy with excellent grasp of Microsoft Office and strong appreciation for current and upcoming technologies such as Robotic Process Automation (RPA), data analytics, artificial intelligence and other tools (e.g. Access, Macros, Power Query, VBA, Tableu, PowerBI) will be advantageous
• Knowledge of HR/Payroll software (Excelity Payroll, Workday, SAP) will be advantageous
• Note: Kindly submit your application through Careers@Gov only and provide your resume/CV in pdf format without any bookmarks
• We regret to inform that only shortlisted candidates will be notified.

About VITAL

Looking to make an impact in your career? Join VITAL, a department under the Ministry of Finance that is transforming the delivery of corporate services in the Singapore Public Service. As the Central Agency for Corporate Shared Services, we provide HR, Payroll, Finance, Procurement and other essential services to over 100,000 public officers and 100 government agencies. Also, as the Robotics & Automation Lead for corporate and administrative services domain, we are at the forefront of driving innovation and technology adoption. More than just an organisation, we are a community committed to creating an inclusive environment that cares for our officers. We prioritise your growth and development, offering exciting career prospects and training opportunities in high-demand skills like Data Analytics, Design Thinking and Robotics Process Automation. We understand the importance of work-life harmony and strive to support our officers in achieving it. If you are a dynamic and innovative team player who aligns with our vision, we invite you to apply and be part of VITAL shaping the future of corporate shared services! Visit us at www.vital.gov.sg or follow us on LinkedIn at www.linkedin.com/company/vital-ministry-of-finance.