Executive , Operations

UEMS Solutions Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A facilities management company in Singapore is looking for an Operations Supervisor to assist in daily housekeeping activities, supervise staff, and ensure service delivery meets standards. The ideal candidate has at least 2 years of operational experience, strong interpersonal skills, and proficiency in Microsoft Office. This role requires a self-starter who can work independently and as part of a team.

Qualifications

• At least 2 years of experience in Operations and leading a team.
• Proficient in Microsoft Office Application for reports.
• Strong interpersonal skills for interacting with various stakeholders.

Responsibilities

• Assist Manager in daily Housekeeping activities.
• Conduct daily roll-call and ensure staff are properly groomed.
• Supervise and assess work performance of staff.
• Ensure timely completion of work schedules and maintain records.
• Handle feedbacks and complaints, updating the Manager accordingly.
• Respond promptly to requests and update on completion.
• Assist in preparation of monthly reports and operating budgets.
• Perform other relevant duties as assigned.

Skills

Leadership

Microsoft Office

Interpersonal Skills

Team Player

Self-starter

Job description

Key Roles and Responsibilities

• Assist Manager in daily Housekeeping activities

• Conduct daily roll-call and ensure that staff are properly attired and groomed and necessary information cascaded during the roll-call

• Supervise and assess the work performance of the staffs in the daily deployment basis, to ensure the service delivery of operational needs is delivered as accordance to the contractual requirement.

• Ensure timely completion of all planned work schedules, prepare and maintain records as per standards required by the Company and Customer

• Handle feedbacks and complaints and update to the Manager accordingly

• Respond to user’s request promptly and update when it’s completed, escape to Manager when necessary

• Assist in preparation of monthly reports, operating budgets and other relevant reports

• Perform any other relevant duties as and when assigned by the Superior

Job Requirement

• At least 2 years of experience in Operations and leading a team
• Proficient in Microsoft Office Application for reports and preparation of presentation slides for monthly meeting.
• Strong interpersonal skill to interact with all levels of stakeholders such as clients on site, end users, and internal departments.
• Able to be a team player to assist the management team on the required inspections and reports.
• Self-starter with minimal supervision needed on the operation ground