Executive Officer / Assistant Manager, Tengah Business Operations

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 125,000 - 150,000; Full time

Job summary

A human resources firm in Singapore is seeking a Contract Operations role focused on administrative and backend operations. The ideal candidate has 3-5 years of experience, strong analytical skills, and proficiency in advanced Microsoft Office tools, particularly Excel and Power BI. The position offers a salary of up to $5,000 and requires excellent communication skills and meticulous attention to detail.

Qualifications

• Minimum 3–5 years of experience in administration.
• Proven experience in defining and maintaining process frameworks.
• Meticulous and organized with strong attention to detail.

Responsibilities

• Issue and validate Purchase Orders, Work Orders, and Contract Confirmations.
• Prepare management reports and dashboards to track operational performance.
• Assist management with project coordination and administrative tasks.

Skills

Process improvement

Data analysis

Advanced Microsoft Office

Salesforce expertise

ServiceNow familiarity

Data visualization tools

Attention to detail

Excellent communication

Tools

Microsoft Excel

Power BI

Salesforce

ServiceNow

Job description

Employment Type: Contract

Monthly Salary: up to $5,000

Location: Geylang Bahru

Office Hours

Job Description

Core Operations

• Issue and validate Purchase Orders (PO), Work Orders (WO), and Contract Confirmations (CC) for construction and installation works.
• Maintain and update the resident database, including onboarding, sign-ups, and cancellations.
• Process contractor invoices and ensure timely payments.
• Manage invoicing and collection of payments from residents.

Reporting & Analysis

• Prepare management reports and dashboards to track operational performance.
• Analyze data trends to identify areas for improvement and support strategic planning.
• Administrative & Project Support
• Assist the management team with project coordination and administrative tasks.
• Liaise with internal and cross functional departments to ensure alignment and timely execution of deliverables.

Governance and Process Improvement

• Lead the transition of the billing process to reduce manual intervention and optimize manpower.
• Develop and enhance SOPs and Business Continuity Plans (BCPs) to ensure business continuity
• Establish governance frameworks across functions to ensure compliance with company policies and facilitate transition into Business-As-Usual (BAU) operations.
• Ensuring regulatory and operational compliance
• Driving continuous improvement

Employment Details

• Period: 1 Year Contract

Working Details

• Location: Geylang Bahru
• Salary: up to $5,000
• Working hours: Monday to Friday, 8:30am to 6:00pm

Requirements

• Minimum 3–5 years of experience in administration, backend operations and process improvement
• Proven experience in defining, mapping and maintaining process frameworks
• Advanced Microsoft Office skills, especially Excel (pivot tables, formulas, dashboards), Power BI
• Experience using Salesforce for resident or customer relationship management.
• Familiarity with ServiceNow for workflow automation, ticketing, or service management.
• Comfortable working with data visualization tools and enterprise systems.
• Meticulous and organized, with a strong attention to detail.
• Analytical mindset with the ability to interpret data and generate insights.
• Proactive and resourceful, able to work independently and collaboratively.
• Excellent communication and interpersonal skills
• High integrity and commitment to governance and compliance.
• Ability to work independently and as part of a team

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)

Receive the Latest Job Openings from Us!