EXECUTIVE OFFICER

ZY FUTURE INTERNATIONAL PTE. LTD.; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A logistics and warehouse management company in Singapore is seeking an Operations In-Charge to oversee daily warehouse and logistics operations. The successful candidate will manage activities such as inventory control and shipping logistics, aiming for efficiency and cost-effectiveness. Ideal applicants should have a diploma or degree in a relevant field and at least 3 years of experience in warehouse operations, especially in FMCG environments. Skills in team supervision and proficiency in ERP/WMS systems are essential.

Qualifications

• Minimum 3 years of relevant experience in warehouse and logistics operations.
• Good understanding of import/export procedures and documentation.
• Able to work under pressure and meet deadlines.

Responsibilities

• Manage all warehouse activities including picking, packing, and outbound processes.
• Coordinate local and international shipments with logistics providers.
• Monitor and report key operational KPIs.

Skills

Strong analytical skills

Team supervision

Problem-solving skills

Excellent communication skills

Detail-oriented

Education

Diploma or Degree in Supply Chain Management, Logistics, or Business Administration

Tools

Microsoft Excel

ERP/WMS systems

Job description

Overview / Role Purpose

The Operations In-Charge (Warehouse & Logistics) is responsible for managing daily warehouse and logistics operations to ensure efficiency, accuracy, and cost-effectiveness. This role oversees inbound and outbound activities, inventory control, and logistics coordination while upholding safety, compliance, and operational excellence. The incumbent will lead a team to achieve warehouse KPIs and support continuous improvement initiatives that contribute to business growth.

Key Responsibilities

Warehouse Operations

• Manage and oversee all warehouse activities including inbound, storage, picking, packing, and outbound processes to ensure accurate and timely order fulfillment.
• Optimize warehouse layout, space utilization, and material flow for improved efficiency and safety.
• Ensure inventory accuracy through regular cycle counts, reconciliation, and system updates.
• Enforce compliance with company SOPs, safety standards, and local regulations.
• Drive continuous improvement initiatives to enhance productivity, reduce cost, and improve accuracy.

Logistics Coordination

• Plan, manage, and coordinate both local and international shipments with logistics providers and freight forwarders.
• Track shipping schedules, customs clearance, and delivery lead times to ensure on-time performance.
• Negotiate freight rates and service terms to achieve cost savings and service reliability.
• Handle import/export documentation in compliance with relevant regulations and company requirements.

Performance & Accountability

• Monitor and report key operational KPIs such as warehouse efficiency, order accuracy, fulfillment rate, and logistics cost.
• Conduct monthly performance reviews and develop improvement plans.
• Identify and implement cost-saving initiatives with measurable outcomes.
• Take ownership of problem-solving and escalation management in warehouse and logistics matters.

People Management

• Supervise and guide warehouse and logistics staff, ensuring effective task allocation and performance monitoring.
• Promote a positive, safe, and disciplined work culture built on teamwork and accountability.
• Provide coaching and on-the-job training to support staff development and retention.

System & Process Management

• Ensure accurate and timely data entry in ERP/WMS systems.
• Collaborate with cross-functional teams to enhance system utilization and reporting accuracy.
• Review and update Standard Operating Procedures (SOPs) regularly to align with evolving business needs.

Qualifications & Experience

• Diploma or Degree in Supply Chain Management, Logistics, Business Administration, or related field.
• Minimum 3 years of relevant experience in warehouse and logistics operations, preferably in FMCG or distribution environment.
• Good understanding of import/export procedures and documentation.
• Proven experience in team supervision and performance management.
• Proficient in Microsoft Excel and ERP/WMS systems.
• Strong analytical, organizational, and problem-solving skills.
• Able to work under pressure and meet deadlines with minimal supervision.

Key Competencies

• Strong sense of ownership and accountability.
• Excellent communication and coordination skills.
• Continuous improvement mindset with focus on cost optimization.
• Detail-oriented, structured, and process-driven.
• Effective leadership with fairness, clarity, and integrity.