Executive (E-Commerce Merchandising)

FairPrice Group; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading retail firm in Singapore is seeking a meticulous Executive in E-Commerce Merchandising to execute digital merchandising initiatives. You will work closely with a team to ensure timely delivery of campaigns and updates, requiring excellent communication and detail-oriented skills. Ideal candidates should have experience in e-commerce or digital marketing, along with a relevant educational background. This role offers dynamic engagement with various stakeholders.

Qualifications

• Previous experience in e-commerce, digital marketing, or platform operations is preferred.
• Strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Familiarity with operating systems and basic skills in Excel, Word, Google Sheets.

Responsibilities

• Gather and consolidate campaign briefs, product details, banners, and visuals.
• Coordinate feedback and approvals between stakeholders and designers.
• Maintain tracking tools to manage timelines, versioning, and delivery status.

Skills

Multitasking

Communication

Attention to Detail

Education

Diploma or Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

Microsoft Office

G-Suite

Job description

Job Description

Role Overview

We are looking for a meticulous and proactive Executive (E-Commerce Merchandising) to execute digital merchandising initiatives. As part of the Platform Operations team, this role is essential in ensuring that all required assets, briefs, and information are accurately consolidated and submitted in a timely manner to the Platform operations team for execution. You will work closely with internal stakeholders across Products, marketing, retail media and design to ensure smooth, on-time delivery of merchandising campaigns and daily site updates.

Key Responsibilities

• Gather and consolidate campaign briefs, product details, banners, and visuals from Products, marketing, and other stakeholders.
• Ensure accuracy and completeness of submissions before handing over to the operations team for execution.
• Maintain tracking tools to manage timelines, versioning, and delivery status across all merchandising initiatives.

Designer Collaboration & Banner Briefing

• Work directly with in-house designer to brief in requirements for banner design — including new creative requests, asset adaptations, and resizing.
• Ensure that creative briefs are clear, aligned to campaign objectives, and submitted in a timely manner.
• Coordinate feedback and approvals between stakeholders and designers to ensure on-brand, on-time delivery of visual assets.

Workflow & Process Management

• Follow and enforce internal processes and timelines for asset readiness and campaign rollout.
• Identify bottlenecks or gaps in submissions and proactively follow up with relevant teams.
• Perform basic quality checks on visuals and copy to ensure they meet required standards (e.g. resolution, text accuracy, brand tone).

Cross-Functional Support

• Collaborate with category managers, campaign planners, content editors, and the operations team to ensure all components of the customer journey are aligned.
• Assist the merchandising manager in executing day-to-day content changes, homepage updates, and campaign launches.

Job Requirements

• Educational Background: Diploma or Bachelor’s degree in Business, Marketing, Communications, or related field
• Operational Experience: Previous experience in e-commerce, digital marketing, or platform operations is preferred
• Multitasking & Prioritization: Strong ability to manage multiple tasks and prioritize effectively in a fast-paced environment
• Technical Proficiency: Familiarity with operating systems, along with basic Microsoft Office and G-Suite skills (Excel, Word, Google Sheets)
• Attention to Detail: Meticulous and organized with a keen eye for detail to ensure accuracy and quality in all tasks
• Communication: Excellent verbal and written communication skills, with the ability to collaborate effectively