Executive, Digital Operations

Moove Media Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading digital advertising firm in Singapore seeks a Digital Operations Officer to oversee daily operations of digital advertising assets. The role involves managing contractors, ensuring compliance with regulations, and coordinating with various teams for seamless service delivery. Candidates must have a Diploma or Degree in a related field and a minimum of 1 year of relevant experience. Proficiency in Python, Excel Macros, and MS Power Automate is preferred.

Qualifications

• Minimum 1 year of experience in media, IT, or operations/project management.
• Detail-oriented, proactive, and confident working with contractors, authorities, and operators on-site.

Responsibilities

• Oversee daily operation and maintenance of digital ad panels.
• Manage contractors for digital assets operation and enforce SLA performance.
• Ensure compliance with cybersecurity, PDPA, licensing, and audit requirements.

Skills

Knowledge in Python

Excel Macros

MS Power Automate

Strong coordination

Communication skills

Time management

Education

Diploma or Degree in Digital Media, IT, or Engineering

Job description

Job Overview

This role ensures smooth daily operations of digital advertising assets across train stations, bus interchanges, buses, and taxis. It acts as a key link between commercial, operational, and tech teams, working closely with internal departments and external partners like IT vendors, system integrator, asset owners, and transport operators.

Job Description

Digital Operations

• Oversee daily operation and maintenance (O&M) of digital ad panels to ensure good working condition of digital assets
• Supervise content quality checks, approval processes, and regulatory submissions (e.g. Rail Form A, Bus Form D, Permits).
• Verify Proof of Delivery (POD) for campaign execution.

Vendor & Asset Management

• Manage contractors for digital assets O&M and enforce SLA performance.
• Track software licences, utilities, telco usage, and digital asset inventory.
• Coordinate procurement for system and equipment needs.

Compliance & Governance

• Work with Group IT to ensure compliance with cybersecurity, PDPA, licensing, and audit requirements.
• Manage user access and maintain control of digital systems.

Stakeholder Coordination

• Coordinate with Sales Campaign Managers to support campaign scheduling and traffic flow.
• Act as the main contact for asset owners and operators on digital assets operational matters.
• Address feedback from clients and the public; assist with on-ground events and activations.

Reporting & Admin

• Prepare operational reports and ensure documentation accuracy.
• Conduct stock-takes and perform other administrative or ad-hoc duties as required.
• Develop and automate in-business processes

Project & Systems Support

• Assist with new system or product rollouts and manage project timelines.
• Coordinate with vendors and stakeholders through testing and implementation stages and O&M

Any other duties assigned

Requirements

• Diploma or Degree in Digital Media, IT, or Engineering.
• Minimum 1 year of experience in media, IT, or operations/project management.
• Knowledge in Python, Excel Macros, MS Power automate,
• Familiar with System roll out Project Management, System setup processes
• Strong coordination, communication, and time management skills.
• Detail-oriented, proactive, and confident working with contractors, authorities, and operators on-site.