Executive, Credit Control

GB Helios; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A financial services company in Singapore is seeking a Credit Control Officer to manage debt collections and maintain client relationships. Candidates should possess a diploma and experience in credit control, with strong communication skills in both English and Chinese. This role requires proficiency in Microsoft Excel to handle daily accounting tasks and client communications effectively.

Qualifications

• Minimum Diploma required.
• At least 2 years of relevant experience in credit control.
• Strong communication skills in English and Chinese are mandatory.

Responsibilities

• Making collection calls and negotiating repayment plans.
• Maintaining contact with clients for outstanding balances.
• Posting and allocating daily receipts to accounting systems.

Skills

Credit control

Client relationship management

Negotiation

Interpersonal skills

Communication skills

Microsoft Excel

Education

Diploma

Job description

Responsibilities

• Making collection calls
• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Liaising with lawyer to follow up on the legal action taken against the bad paymasters
• Liaising with vehicle repossessors to follow up on repossessed vehicles
• Maintaining contact with clients to ensure outstanding balance are clear for payment
• Resolving queries both internally and externally around customers outstanding balance
• Posting and allocating daily receipts to accounting systems
• Other ad-hoc admin tasks, if need be

Requirements

• Min Diploma
• At least 2 years of relevant experience in credit control, preferably with exposure to hire purchase or financing agreements.
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Possess a pleasant disposition with strong interpersonal and communication skills. Good command of both written and spoken English and Chinese is required to liaise effectively with Chinese-speaking clients regarding payment and loan-related matters.
• Proficient in Microsoft Excel and other basic office applications.