Executive Club Lounge Lead – Guest Experience

NEW PARK PROPERTY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A luxury hospitality provider in Singapore seeks a Club Executive (Guest Experience) to manage the Executive Club Lounge operations. You will ensure the highest level of hospitality, delivering food and beverage services while creating a memorable experience for guests throughout their stay. The ideal candidate should have a diploma or degree in hospitality, along with at least 2 years of relevant experience in a luxury hotel setting. Strong communication and interpersonal skills are essential.

Qualifications

• Minimum 2 years relevant experience in luxury hotel with at least 1 year in a supervisory role.
• Excellent written and communication skills in English and ability to communicate in a second language.
• Good technical knowledge of Heart of House and Guest Services Operations.

Responsibilities

• Responsible for the daily operations of the Executive Club Lounge.
• Deliver highest level of hospitality and F&B services.
• Create an experience throughout guest stay.

Skills

Interpersonal skills

Time management

Problem solving

Communication skills

Education

Diploma or Degree in hospitality or related field

'O' level qualification

Tools

Opera (PMS)

Job description

A luxury hospitality provider in Singapore seeks a Club Executive (Guest Experience) to manage the Executive Club Lounge operations. You will ensure the highest level of hospitality, delivering food and beverage services while creating a memorable experience for guests throughout their stay. The ideal candidate should have a diploma or degree in hospitality, along with at least 2 years of relevant experience in a luxury hotel setting. Strong communication and interpersonal skills are essential.