Executive Client Management

DKSH; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

DKSH is seeking an Executive, Client Management based in Jalan Buroh, Singapore. The role focuses on partnering with healthcare clients to ensure seamless supply chain operations, strong relationships, and long-term business success.

Responsibilities include leading MBRs/QBRs, delivering KPI reports, and collaborating with DC and Finance to optimize inventory and distribution. Strong analytical and communication skills are essential, with a willingness to learn and grow.

Qualifications

• Degree in Business Administration, Supply Chain Management, or related field.
• No prior experience required; willingness to learn is essential.
• Strong analytical aptitude with the ability to translate data into insights.
• Advanced proficiency in Microsoft Office 365, especially Excel and PowerPoint.
• Confident communicator able to present to stakeholders and manage client queries.

Responsibilities

• Serve as primary contact for healthcare clients, aligning operations with client needs.
• Lead MBRs and QBRs with stakeholders, delivering data-driven insights.
• Maintain touchpoints with clients to strengthen relationships and resolve issues.
• Collaborate with DC and Material Management to track shipments and optimize storage.
• Handle administrative and coordination tasks as required.

Skills

Analytical thinking

Client management

Stakeholder communication

Education

Degree in Business Administration or Supply Chain

Tools

Excel

PowerPoint

Job description

About The Role

Executive, Client Management serves as the primary strategic partner for DKSH's healthcare clients, ensuring seamless supply chain operations, strong account relationships, and long‑term business success. Based at Jalan Buroh with company transport provided from Jurong East, Choa Chu Kang, and Serangoon MRT stations, this high‑visibility role is ideal for motivated graduates looking to build a career at the intersection of healthcare, supply chain management, and client partnership.

What You Will Deliver

• Serve as the primary point of contact for healthcare clients, building trusted partnerships by aligning DKSH's operations with client business needs and objectives
• Lead Monthly Business Reviews (MBRs) and Quarterly Business Reviews (QBRs) with key stakeholders, delivering data‑driven performance insights and actionable improvement recommendations Consolidate Key Performance Indicator (KPI) metrics across functional areas including Distribution Centre (DC), Supply Chain Management (SCM), and Finance into professional performance reports that articulate trends and drive informed decisions
• Maintain consistent and meaningful touchpoints with clients to strengthen relationships, build trust, and ensure proactive resolution of issues Monitor stock levels against contractual targets to minimize obsolescence and effectively manage non‑working inventory
• Collaborate with Distribution Centre and Material Management teams to ensure shipments are accurately tracked and storage is optimized Issue clear, data‑backed instructions for inventory transfers, write‑offs, and block actions to maintain inventory integrity
• Administrative duties and coordination tasks as required

What You Bring

• Degree in Business Administration, Supply Chain Management, or a related field
• No prior experience required; a willingness to learn and grow is essential
• Strong analytical aptitude with the ability to identify trends and translate complex data into meaningful business insights
• Advanced proficiency in Microsoft Office 365, particularly Excel and PowerPoint
• Confident communicator with the ability to present to stakeholders and manage client queries with professional poise
• Proactive and self‑driven with the ability to identify gaps and propose solutions independently
• Interest in or understanding of healthcare industry dynamics is an advantage
• Familiarity with end‑to‑end supply chain KPIs and contractual management

Why Join DKSH

At DKSH, we help companies grow in Asia and enable people to perform at their best. You will be part of an organization that values accountability, collaboration, and long‑term partnerships. We offer a dynamic environment where your contributions are visible and where you can build a meaningful career in Client Management.