Executive, Business Development

Resorts World Sentosa; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading entertainment resort in Singapore is seeking a candidate to develop market segments and maintain guest relationships. The role requires proficiency in Microsoft Office and compliance with regulatory standards. Candidates must be willing to work flexible shifts, including weekends and public holidays. This position offers a dynamic work environment focused on service excellence.

Qualifications

• Must be at least 21 years of age according to regulatory requirements.
• Proficient in Microsoft Office applications required.
• Willingness to work rotating shifts, including weekends and public holidays.

Responsibilities

• Identify and develop potential market segments and players.
• Maintain and strengthen guest relationships through telemarketing.
• Host guests and attend to their needs.

Skills

Telemarketing

Guest relationship management

Feedback gathering

Regulatory compliance

Education

Degree / Diploma in Business or related field

Tools

Microsoft Office

Job description

Job Responsibilities

• Identify and develop potential market segments and players to achieve acquisition and retention targets
• Maintain and strengthen guest relationships via telemarketing and organization of in-house activities
• Keep abreast of all in-house programs, promotions and events to provide accurate and up-to-date information to guests
• Hosting of guests, understanding, and attending to their needs, and gathering feedback to ensure hospitality and service excellence
• Management of credit lines and collection
• Maintain confidentiality and compliance with regulatory requirements, established policies, standard operating procedures, internal controls & service standards

Job Requirements

• Meet the relevant Regulatory Authority's statutory requirement of minimum 21 years of age
• Degree / Diploma in Business or related field with proficiency in Microsoft Office applications
• Willing to work rotating shifts, including weekends and public holidays