Executive, Brand & Customer Relations

TAK Products & Services; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading retail firm in Singapore is seeking a customer-focused Executive to enhance visitor experiences in their showroom. This role includes managing customer registration, processing payments, and maintaining showroom standards. The ideal candidate has at least 2 years of customer service experience, excellent communication skills, and a professional demeanor. Join us for a rewarding career with competitive remuneration and a supportive work environment.

Benefits

Collaborative and supportive work environment

Competitive remuneration and benefits

Company transport from Yew Tee MRT and Admiralty MRT

Qualifications

• At least 2 years of experience in frontline customer services.
• Experience or knowledge in home renovation or material supply would be an advantage.
• Professional and polished demeanor.

Responsibilities

• Deliver an intuitive and customer-centric experience to visitors.
• Manage customer registration and check-in.
• Handle POS system for payment collection.
• Maintain showroom in pristine condition.
• Perform Daily Closing and Month End Reports.

Skills

Excellent interpersonal and communication skills

Self-motivated and outgoing personality

Ability to think creatively and work independently

Education

Minimum GCE “O” Levels

Job description

We are looking for a customer-focused Executive to deliver an exceptional experience to all visitors. You will handle customer registration and check-in, process payment, respond to enquiries, and ensure the showroom is well-maintained. The role includes basic administrative tasks, building customer profiles, managing inventory, and handling daily closing and month-end reports. You will play a key role in supporting overall showroom operations and ensuring a positive and delightful customer experience.

Responsibilities

• To deliver an intuitive and customer-centric experience to our visitors and provide appropriate recommendation with a pleasant disposition.
• Provide upfront customer registration and check-in.
• Handling of POS system for payment collection.
• Build customer profile and perform data entry.
• Ensure showroom is always well maintained in a pristine condition.
• Inventory management to maintain sufficient stocks on hand.
• Perform Daily Closing and Month End Reports.
• Ready to undertake additional showroom related tasks where necessary

Requirements

• Minimum GCE “O” Levels with at least 2 years of experience in frontline customer services.
• Experience or knowledge in home renovation or material supply would be an advantage.
• Excellent interpersonal and communication skills, both verbal and written.
• Professional and polished demeanor.
• Self-motivated and outgoing personality.
• Ability to think creatively and work independently.

Work Schedule

5.5 days per week (alternate Saturdays)

What We Offer

• Collaborative and supportive work environment
• Competitive remuneration and benefits
• Company transport from Yew Tee MRT and Admiralty MRT

By submitting your application for this role, you consent to the collection, use, and disclosure of your personal data by TAK Products & Services Pte. Ltd. for the purposes of processing your job application. We will retain your personal data for as long as necessary to fulfil the purposes for which it was collected or as required by law. We are committed to protecting your privacy and ensuring the confidentiality of your personal data. For more information on how we handle your personal data, please refer to our Privacy Policy (https://tak.com.sg/about-tak/privacy-notice/). If you wish to withdraw your consent or have any concerns about the use of your personal data, please feel free to reach out to us by writing to ********@tak.com.sg.

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