Executive Assistant (Programme Administrator)

SP Group; Singapore; On-site; SGD 40,000 - 55,000; Full time

Job summary

A leading training organization in Singapore seeks a Training Administration Officer to manage training administration and support course delivery. The role involves handling course registrations, managing attendance records, and assisting with the SkillsFuture Credit applications. Candidates should have a diploma, relevant experience, and proficiency in Microsoft Office. The environment emphasizes teamwork and offers attractive remuneration.

Benefits

Positive work environment

Attractive remuneration

Team collaboration

Qualifications

• 2–3 years of relevant experience in training administration.
• Ability to work independently and collaboratively.

Responsibilities

• Manage course enquiries, registrations, and certificate matters.
• Administer classes and examinations.
• Track and monitor attendance and assessment results.

Skills

Interpersonal communication

Analytical skills

Problem-solving skills

Microsoft Office proficiency

Teamwork

Education

Diploma in any discipline

Job description

Reports to Head of Training Operations Section in Training Institute. Key role is to manage training administration and supporting course delivery with the following responsibilities:

Customer & Course Administration

• Handle course enquiries, registrations, and certificate matters.
• Shortlist eligible trainees and assist with letter of acceptance forms.
• Create course runs and monitor class enrolment and status.
• Guide trainees through the enrolment process in the Training Management System (TMS).
• Follow up on course fee payments.
• Manage attendance records, assessments, and evaluation forms.
• Advise trainees on funding eligibility and grant amounts.
• Support trainees with SkillsFuture Credit (SFC) applications.
• Track and monitor attendance, assessment results, and funding claims.

Daily Course Support

• Administer classes and examinations.
• Assist trainers with setup as needed.

Class Support (Optional, Based on Schedule)

• Support Saturday classes (average once a month).
• Support weekday evening classes on a rotational basis.

Other Duties

• Perform any other tasks assigned by the Head of Section.

What You'll Need:

• Diploma in any discipline.
• At least 2–3 years of relevant experience.
• Proficient in Microsoft Office applications (Word, Excel & PowerPoint).
• Good interpersonal communication skills.
• Good analytical and problem‑solving skills.
• Ability to work independently and as a good team player who can work with all levels of people in the organization.
• Knowledge of training operations work would be an advantage.

What We'll Provide:

• Immersion in a positive work environment that promotes/fosters teamwork and collaboration.
• Attractive remuneration for good performance.
• Teams that thrive on collaboration for outstanding achievements.