Executive Assistant (Programme Administrator)

Singapore Power Ltd; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading utility company in Singapore is seeking a candidate for customer and course administration. Responsibilities include handling course enquiries, managing registrations, and assisting trainees. Required qualifications include a diploma and 2-3 years of relevant experience, with proficiency in Microsoft Office. The role offers a positive work environment that fosters teamwork and collaboration.

Benefits

Attractive remuneration for good performance

Positive work environment that promotes teamwork

Qualifications

• At least 2 – 3 years of relevant experience.
• Ability to work independently and as a team player.
• Knowledge of training operations work would be an advantage.

Responsibilities

• Handle course enquiries, registrations, and certificate matters.
• Advise trainees on funding eligibility and grant amounts.
• Prepare logistics for class delivery.

Skills

Interpersonal communication

Analytical skills

Problem-solving

Proficient in Microsoft Office

Education

Diploma in any discipline

Job description

What You’ll Do:

Customer & Course Administration

• Handle course enquiries, registrations, and certificate matters.
• Shortlist eligible trainees and assist with letter of acceptance forms.
• Create course runs and monitor class enrolment and status.
• Guide trainees through the enrolment process in the Training Management System (TMS).
• Follow up on course fee payments.
• Manage attendance records, assessments, and evaluation forms.

Funding Administration (SkillsFuture Singapore)

• Advise trainees on funding eligibility and grant amounts.
• Support trainees with SkillsFuture Credit (SFC) applications.
• Track and monitor attendance, assessment results, and funding claims.

Daily Course Support

• Prepare logistics for class delivery.
• Administer classes and examinations.
• Assist trainers with setup as needed.

Class Support (Optional, Based on Schedule)

• Support Saturday classes (average once a month).
• Support weekday evening classes on a rotational basis.

Other Duties

• Perform any other tasks assigned by the Head of Section.

What You’ll Need:

• Diploma in any discipline
• Possess at least 2 – 3 years of relevant experience
• Proficient in Microsoft Office Application (Word, Excel & PowerPoint)
• Possess good interpersonal communication skills
• Good analytical and problem-solving skills
• Ability to work independently and good team player who can work with all levels of people in the organization
• Knowledge of training operations work would be an advantage

What We’ll Provide:

• Immerse in a positive work environment that promotes/fosters teamwork and collaboration
• You will receive attractive remuneration for good performance.
• You will work in teams that thrive on collaboration for outstanding achievements.