Executive / Assistant Manager / Manager (Projects & Programmes)

Federation of Merchants' Associations, Singapore, The; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A key non-profit organization in Singapore is seeking an Executive / Assistant Manager / Manager to oversee and coordinate programmes and projects. The role demands strong project management skills, effective stakeholder coordination, and discipline in budgeting. Ideal candidates will possess solid communication skills and experience in operations within the non-profit or public sector. The position offers a dynamic work environment focused on community development and business upliftment.

Qualifications

• Experience in project coordination or operations roles required.
• Familiarity with budgeting and basic financial concepts needed.
• Good written and verbal communication skills expected.

Responsibilities

• Support and manage FMAS programmes and projects from planning to execution.
• Define project scope, objectives, deliverables, and timelines.
• Liaise with internal teams and prepare updates and reports.

Skills

Leadership

Microsoft Office

Written communication skills

Project Management

Communication Skills

Tools

Canva

Job description

Roles & Responsibilities

About FMAS

The Federation of Merchants’ Associations, Singapore (FMAS) is a non-profit organization that represents and champions the heartland merchants and hawkers in Singapore. FMAS works closely with government agencies, industry partners, and community stakeholders to deliver programmes and initiatives that uplift businesses, strengthen communities, and inject vibrancy into town and neighbourhood centres.

Executive / Assistant Manager / Manager (Projects & Programmes)

(Title and remuneration commensurate with experience)

Role Purpose

The Executive / Assistant Manager / Manager plays a key role in planning, coordinating, and delivering FMAS’s programmes, projects, and services.

The role requires strong ownership, organisational discipline, and stakeholder coordination, ensuring initiatives are delivered effectively, within scope and budget, and aligned with FMAS’s objectives and governance expectations.

Key Responsibilities

1. Programme & Project Delivery

• Support and manage FMAS programmes, initiatives, and precinct-level projects from planning to execution
• Define project scope, objectives, deliverables, timelines, and success indicators
• Develop and maintain project schedules, workplans, and progress trackers
• Monitor deliverables, identify risks, and implement mitigation measures
• Evaluate project outcomes and recommend improvements

2. Shared Secretariat Services (SSS) – Service Component

• Support and manage contracted services provided to FMAS member associations under the Shared Secretariat Services framework
• Coordinate service scopes, timelines, and deliverables with member associations and vendors
• Track service delivery progress and ensure agreed service standards are met

3. Stakeholder & Vendor Coordination

• Liaise with internal teams, member associations, vendors, and partners
• Prepare regular updates, reports, and presentations for management and stakeholders
• Manage vendors and suppliers by communicating expectations and monitoring performance

4. Budgeting & Resource Management

• Prepare budgets based on approved scope and resource requirements
• Track expenses and monitor project costs to ensure budget discipline
• Support financial reporting and documentation where required

5. Communications & Outreach Support

• Support programme-related communications, outreach, and engagement activities
• Manage basic digital and social media deliverables where required (e.g. content coordination, simple asset creation)
• Assist with website, newsletter, and publicity content related to FMAS initiatives

6. Organisational & Ad-Hoc Support

Contribute to membership engagement, outreach, and partnership-building efforts

Support fundraising, sponsorship, and event-related activities when required

Undertake other duties as assigned by Management, the Executive Director, or Project Leads

Requirements

Core Attributes

• Strong sense of responsibility, ownership, and follow-through
• Organised, disciplined, and able to manage multiple priorities
• Able to work independently while collaborating effectively with teams
• Positive attitude and interest in community and heartland development work

Skills & Experience

• Experience in project coordination, programme delivery, or operations roles
• Familiarity with budgeting, cost tracking, and basic financial concepts
• Comfortable with digital tools and basic content creation platforms (e.g. Canva)
• Good written and verbal communication skills
• Experience in trade associations, non-profits, or public-sector-linked organisations is an advantage

Other Information

• Appointment level and remuneration will be commensurate with experience and demonstrated capability
• Only shortlisted candidates will be notified

Skills you can bring

• Leadership
• Microsoft Office
• Construction
• Written communication skills
• Analytical Skills
• Administration
• Strategy
• Compliance
• Project Management
• Planning and Implementation
• Communication Skills
• Budgeting
• Human Resources
• Customer Service
• Business Development
• Able To Work Independently