Events Executive

FOOD CONCEPTS GROUP SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading events management company in Singapore is seeking an Events Executive / Guest Relations Officer. This role involves collaborating with the Events Director to ensure seamless execution of events, enhancing guest experiences. The ideal candidate has a background in food and beverage or hospitality, possesses strong communication and problem-solving skills, and is flexible to work during events. Join us to create memorable experiences for clients and guests.

Qualifications

• Experience in Food & Beverage or hospitality industries.
• Basic knowledge of wines and beverages.
• Flexibility to work evenings and weekends.

Responsibilities

• Plan and execute events that meet client expectations.
• Manage event communications promptly and professionally.
• Coordinate site visits with clients and vendors.
• Prepare and maintain event documentation.
• Oversee on-site event execution.
• Manage guest relations and address feedback.
• Collaborate with internal teams for seamless delivery.

Skills

Communication skills

Problem-solving

Stakeholder engagement

Education

WSET Level 1 or 2 certification

Job description

Job Summary

The Events Executive / Guest Relations Officer will collaborate closely with the Events Director to plan, coordinate, and execute events that deliver seamless and memorable experiences for guests and clients. This role drives operational excellence and elevates service quality through proactive problem-solving and stakeholder engagement.

Responsibilities

• Collaborate with the Events Director to plan and execute events that meet client expectations and business objectives
• Manage event communications by responding promptly and professionally to guest enquiries via email and phone to ensure clear and effective information exchange
• Coordinate and participate in site visits with clients and vendors to assess event requirements and logistics for flawless execution
• Prepare, organise, and maintain event documentation including contracts, proposals, and event orders to support operational accuracy and compliance
• Oversee on-site event execution, ensuring service delivery aligns with company standards and enhances guest satisfaction
• Manage guest relations by welcoming clients, attending to VIPs, and addressing feedback constructively to foster positive experiences
• Collaborate with internal teams and external partners to ensure seamless event delivery and resolve operational challenges proactively

Preferred competencies and qualifications

• Background in Food & Beverage or hospitality industries to support event and guest service excellence
• Basic knowledge of wines and beverages, with WSET Level 1 or 2 certification considered an advantage
• Flexibility to work evenings, weekends, and during event hours to meet operational demands