Events & Customer Services Coordinator

MINISTRY OF FOOTBALL PRIVATE LIMITED; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading sports organization in Singapore is looking for an Events & Customer Services Coordinator to drive customer acquisition and manage events. Responsibilities include developing marketing strategies, coordinating programs, and overseeing freelancer assignments. Ideal candidates should possess event management qualifications and have strong organizational skills. Join us for an engaging sports experience in Singapore!

Qualifications

• Proven experience in business development and customer acquisition.
• Strong organizational skills for event planning and execution.
• Ability to build and maintain client relationships.

Responsibilities

• Lead customer acquisition efforts through strategic initiatives.
• Oversee planning, coordination, and execution of events.
• Manage schedules and resources effectively.

Skills

Customer acquisition

Marketing strategy development

Relationship building

Program management

Freelancer coordination

Education

Qualifications in managing events

Job description

Events & Customer Services Coordinator

Apply: [e-mail]

Interested applicants MUST apply by resume and cover letter through emailing [e-mail]. We MUST receive an email application from you in order to consider you.

Roles and responsibilities

Business Development & Customer Acquisition

• Lead customer acquisition efforts through strategic cold calling and marketing initiatives for all events associated with Ministry of Football (MOF) and Ministry of Sports (MOS)
• Develop and implement marketing strategies to promote programs on ministryoffootball.com.sg and ministryofsports.com.sg
• Build and maintain relationships with potential clients and partners to grow program participation

Program and Event Management

• Attend and oversee the planning, coordination, and execution of all MOF and MOS programs and events
• Ensure smooth operation of all sporting activities and maintain high program quality standards
• Monitor program performance and implement improvements based on feedback and outcomes
• Manage program schedules, venues, and resources effectively
• Handle participant inquiries and resolve any program-related issues

Freelancer Management

• Identify, recruit, and maintain a pool of qualified freelance sports instructors and event staff
• Coordinate freelancer schedules and assignments across various programs and events
• Ensure all freelancers meet required qualifications and maintain appropriate certifications
• Provide necessary briefings and guidance to freelancers to maintain program quality
• Monitor freelancer performance and address any concerns or issues promptly

General Responsibilities

• Maintain accurate records of all programs, events, and freelancer assignments
• Ensure compliance with safety regulations and organizational policies
• Provide regular reports on program performance and achievement of objectives
• Collaborate with other departments to ensure seamless program delivery
• Stay current with industry trends and best practices in sports program management

Join us for the greatest sports events experience in Singapore! See our website and social media pages!

http://ministryofsports.com.sg/

https://www.facebook.com/mos.com.sg/

https://www.instagram.com/ministryofsports.stars/

Interested applicants MUST apply by resume and cover letter through emailing [e-mail]. We MUST receive an email application from you in order to consider you.

You should possess the respective qualifications in managing events.