Sales & Revenue Generation:
- Actively promote the restaurant’s menu, special events, and catering services to potential clients.
- Meet and exceed sales targets through direct sales, referrals, and partnerships.
- Upsell premium menu items, private dining experiences, and group packages.
- Conduct hotel tours and site inspections for prospective clients.
Client Relationship Management:
- Build and maintain strong relationships with regular customers, corporate clients, and event planners.
- Follow up with leads, respond to inquiries, and close sales deals.
- Gather customer feedback to improve service and offerings.
Marketing & Promotion:
- Assist in developing and executing sales strategies, including social media promotions, email campaigns, and loyalty programs.
- Distribute flyers, coupons, and promotional materials in the local community.
- Represent the restaurant at networking events, trade shows, and food festivals.
Event & Group Booking Coordination:
- Handle inquiries for private parties, corporate events, and large group reservations.
- Coordinate with the kitchen and service staff to ensure seamless event execution.
Market Research & Competitor Analysis:
- Monitor industry trends and competitor offerings to identify new sales opportunities.
- Suggest menu or service improvements based on customer preferences.
Requirements:
- Experience in catering sales or event planning.
- Familiarity with CRM software (e.g., Salesforce, HubSpot).
- Proven experience in sales, preferably in the hospitality or restaurant industry.
- Strong communication, negotiation, and interpersonal skills.
- Ability to work in a fast-paced environment and meet sales targets.
- Knowledge of and working with Amadeus System, Sevenrooms.
- Able to commit Weekends and Public Holidays if required.