Event Executive / Guest Relations Officer

Altro Zafferano; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A hospitality group in Singapore seeks an Event Executive / Guest Relations Officer. In this role, you will support the Events Director, manage guest relations, and ensure high-quality service at events. Ideal candidates have strong communication and multitasking skills, along with a background in the Food & Beverage industry. Your contribution will be acknowledged through clear career progression opportunities within a supportive team environment.

Benefits

Access to training and professional development

Clear career progression opportunities

Dynamic and supportive team environment

Qualifications

• Strong communication and interpersonal skills are essential.
• Organisational skills and attention to detail are critical.
• Ability to work in a fast-paced environment and multitask.

Responsibilities

• Support the Events Director in planning and executing events.
• Handle event communications and guest inquiries.
• Coordinate site visits with clients and vendors.

Skills

Strong communication and interpersonal skills

Organised and detail-oriented

Service-driven

Ability to multitask

Willingness to work flexible hours

Education

Background in Food & Beverage industry

Basic knowledge of wines & beverages (WSET Level 1/2 a plus)

Job description

About Us

Food Concepts Group has been a leader in Singapore’s dining scene since 2011, with a portfolio of well-established concepts including Altro Zafferano, Griglia Open Fire Italian Kitchen, and 54 Steakhouse.

The Group is known for its focus on quality dining, strong operational standards, and a commitment to delivering exceptional guest experiences. With multiple projects in the pipeline and a proven track record of promoting talent from within, we offer excellent growth opportunities for passionate hospitality professionals looking to develop their careers within a dynamic F&B group.

The Role

As an Event Executive / Guest Relations Officer, you will work closely with our Events Director to ensure smooth day-to-day operations and deliver exceptional service to our clients and guests.

Responsibilities

• Support the Events Director in planning, coordination, and execution of events.
• Handle event communications and guest enquiries via email and phone.
• Coordinate and attend site visits with clients and vendors.
• Prepare and organise event documents (contracts, proposals, event orders).
• Oversee on-site event execution to ensure service quality.
• Manage guest relations – welcome clients, attend to VIPs, and handle feedback.

What We’re Looking For

• Strong communication and interpersonal skills.
• Organised, detail-oriented, able to multitask in a fast-paced environment.
• Confident, service-driven, and solution-focused.
• Willing to work evenings, weekends, and event hours as required.
• Background in Food & Beverage industry preferred.
• Bonus: Basic knowledge of wines & beverages (WSET Level 1/2 a plus).

Why Join Us

• Be part of a dynamic and supportive team.
• Access to training and professional development.
• Clear career progression opportunities across the Group.