EUC & M365 Lead — VIP Support & DaaS Leader

Argyll Scott Singapore; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading recruitment agency is seeking an experienced EUC and M365 Lead to oversee end-user computing services and drive Microsoft 365 excellence. Responsibilities include leading device management, providing VIP support, and optimizing security features. The ideal candidate has strong leadership and vendor management skills. This role offers opportunities for mentoring and continuous improvement in service delivery.

Qualifications

• Proven experience in leading EUC functions and managing Microsoft 365 platforms.
• Strong troubleshooting and support skills for VIP users.
• Experience in vendor management and service level agreements.

Responsibilities

• Lead the End User Computing function and device/application services.
• Optimize Microsoft 365 usage including security features.
• Manage Device-as-a-Service operations and vendor coordination.
• Provide personalized VIP support and issue resolution.
• Drive improvements in service delivery and user experience.
• Mentor EUC specialists and support engineers.
• Ensure SLA compliance with external vendors.

Skills

Leadership

Technical expertise

Vendor management

Device lifecycle management

Microsoft 365 management

Job description

A leading recruitment agency is seeking an experienced EUC and M365 Lead to oversee end-user computing services and drive Microsoft 365 excellence. Responsibilities include leading device management, providing VIP support, and optimizing security features. The ideal candidate has strong leadership and vendor management skills. This role offers opportunities for mentoring and continuous improvement in service delivery.