ERP Application Consultant

I-Net Dynamics; Singapore; On-site; SGD 45,000 - 60,000; Full time

Job summary

A leading Microsoft ERP solutions provider in Singapore is seeking personnel for application software support. The role involves hands-on design, implementation, and training related to business applications, requiring a degree in IT or a related field and 2-3 years of relevant experience. The candidate should possess strong customer handling and problem-solving skills, alongside a willingness to learn. Competitive compensation and training for Microsoft Dynamics 365 are provided.

Qualifications

• 2-3 years of experience in application software support environment.
• Experience in design, configuration, training, and support of business applications.
• Ability to manage customer expectations and meet delivery timelines.

Responsibilities

• Design, Test, Train, Implement, and Support customizations in Application Software.
• Provide support to reconcile and fix Application Software data.
• Document and communicate issues, risks, and changes.

Skills

Application software support

Customer handling skills

Problem-solving skills

Training and support

Fast-paced multitasking

Education

Diploma or University degree in IT, Computer Science, or related fields

Tools

NAV/D365 BC

Job description

Overview

INET Dynamics Pte Ltd is a leading company in providing Microsoft ERP solutions together with IT infrastructure and Cloud services. We are looking for the following personnel:

Responsibilities

• Design, Test, Train, Implement, and Support customizations in Application Software for new and existing customers
• Provide support to reconcile and fix Application Software data, as required
• Identify software or service opportunities including training, modules, business process consulting, and development
• Document and communicate issues, risks, and changes within in Application Software project management software
• Coordinate application updates, hotfixes, and upgrades to existing customers
• Backup role for Application Support Desk and escalated support issues
• Assist with creating and maintenance of internal and external product training curriculums and documentation

Qualifications

• Diploma or University degree in Information Technology, Computer Science, Accountancy, or related disciplines;
• At least 2-3 years’ experience in application software support environment, project delivery and implementation preferably from ERP Solution provider environment
• Experience in working on design, configuration, training and support of business application
• Prior experience in setting up NAV/D365 BC on-premise as well as on cloud environment is an added advantage
• Candidate with accounting and application business process knowledge is a plus
• Customer handling skills, service oriented and problem-solving skills
• Customer facing remotely and physically
• Ability to manage and meet customer expectation and delivery timelines
• Ability to work in fast-paced environment running multiple tasks under tight deadlines and able to work with minimum supervision
• Willling to learn and Can-do personality, training will be provided for Microsoft Dynamics 365