ERP Application Consultant

I-NET DYNAMICS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading ERP solutions provider is looking for personnel to design, implement, and support custom application software. The ideal candidate will have a relevant degree and 2-3 years of experience in application software support, showcasing strong customer handling and problem-solving skills. Opportunity to learn and train on Microsoft Dynamics 365 is provided. Location: Singapore.

Qualifications

• 2-3 years’ experience in application software support environment.
• Experience in design, configuration, and support of business applications.
• Ability to meet customer expectations and delivery timelines.

Responsibilities

• Design, Test, Train, Implement, and Support customizations in Application Software.
• Provide support to reconcile and fix Application Software data.
• Identify software or service opportunities including training and consulting.

Skills

Application software support

Customer handling skills

Problem-solving skills

Service orientation

Training and support of business applications

Education

Diploma or University degree in Information Technology, Computer Science, Accountancy, or related disciplines

Job description

Overview

INET Dynamics Pte Ltd is a leading company in providing Microsoft ERP solutions together with IT infrastructure and Cloud services. We are looking for the following personnel:

Responsibilities

• Design, Test, Train, Implement, and Support customizations in Application Software for new and existing customers
• Provide support to reconcile and fix Application Software data, as required
• Identify software or service opportunities including training, modules, business process consulting, and development
• Document and communicate issues, risks, and changes within in Application Software project management software
• Coordinate application updates, hotfixes, and upgrades to existing customers
• Backup role for Application Support Desk and escalated support issues
• Assist with creating and maintenance of internal and external product training curriculums and documentation

Qualifications

• Diploma or University degree in Information Technology, Computer Science, Accountancy, or related disciplines;
• At least 2-3 years’ experience in application software support environment, project delivery and implementation preferably from ERP Solution provider environment
• Experience in working on design, configuration, training and support of business application
• Prior experience in setting up NAV/D365 BC on-premise as well as on cloud environment is an added advantage
• Candidate with accounting and application business process knowledge is a plus
• Customer handling skills, service oriented and problem-solving skills
• Customer facing remotely and physically
• Ability to manage and meet customer expectation and delivery timelines
• Ability to work in fast-paced environment running multiple tasks under tight deadlines and able to work with minimum supervision
• Willling to learn and Can-do personality, training will be provided for Microsoft Dynamics 365