Equipment Warranty Engineer - Jurong Island - Japanese MNC

Trust Recruit; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A recruitment agency in Singapore is looking for a Warranty Claims Specialist to manage and process warranty claims for mechanical and electrical systems. The ideal candidate will have a technical degree and at least five years of experience in engineering. Strong communication and analytical skills are needed, along with proficiency in CMMS platforms. This role involves coordination with various stakeholders and generating performance reports.

Qualifications

• Minimum 5 years of experience in construction, warranty, or reliability engineering.
• Broad technical knowledge across mechanical, instrumentation, and electrical systems.
• Familiar with RCA tools like 8D, Fishbone, and 5 Whys.

Responsibilities

• Receive and process warranty claims for various systems.
• Generate reports on warranty trends and supplier performance.
• Coordinate with customers to resolve warranty issues.

Skills

Strong communication

Negotiation skills

Analytical skills

Project management

Teamwork

Education

Bachelor’s degree or diploma in a relevant technical field

Tools

Microsoft Office

CMMS platforms (e.g., SAP, Maximo)

Job description

Job Description

• Receive, review, and process warranty claims for mechanical, electrical, and control systems.
• Monitor warranty periods to ensure claims are submitted and followed up on time.
• Maintain detailed records of claims, repair status, resolutions, costs, and recoveries.
• Coordinate with customers and contractors to address and resolve warranty issues.
• Generate reports on warranty trends, costs, and supplier performance.
• Lead or support on-site investigations and root cause analysis of equipment failures.
• Collaborate with internal engineering teams and vendors to diagnose and correct defects.
• Schedule vendor site visits and manage procedures like site access and permits.
• Support cost recovery negotiations and ensure compliance with warranty terms.
• Identify issues in warranty processes, analyze data, and suggest improvements.

Job Requirement

• Bachelor’s degree or diploma in a relevant technical field.
• Minimum 5 years of experience in construction, commissioning, warranty, maintenance, or reliability engineering—ideally in process plants or power generation.
• Broad technical knowledge across mechanical, instrumentation, controls, and electrical systems.
• Experience in GTCC or OCGT power plants is an advantage.
• Strong communication, negotiation, and analytical skills.
• Familiar with RCA tools like 8D, Fishbone, and 5 Whys.
• Proficient in Microsoft Office and CMMS platforms (e.g., SAP, Maximo).
• Strong project management, organizational, and teamwork abilities.
• Must be proactive, results-driven, and willing to work at various sites on Jurong Island.

How to Apply

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

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