(Entry Level) Logistic Order Fulfilment Officer (Paya Lebar | 1 year)

PERSOL; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent staffing agency in Singapore is seeking an experienced Customer Service Associate to provide timely support to customers and ensure seamless order fulfillment. The role involves processing orders, managing customer programs, and maintaining inventory. Ideal candidates should have a diploma in Business Studies, at least 2 years of relevant experience, and proficiency in Microsoft Office. Knowledge of Japanese is a plus. This position requires working a monthly rotating standby schedule during weekends and public holidays.

Qualifications

• At least 2 years of relevant experience.
• Required to manage inquiries from customers and business partners effectively.
• Strong motivation with ability to work independently.

Responsibilities

• Process quotations, purchase orders, and sales orders accurately.
• Manage Customer Consignment Programs.
• Ensure on-time deliveries to internal and external clients.
• Maintain inventory and update price books.
• Cultivate customer relationships and resolve inquiries.

Skills

Strong communication

Interpersonal skills

Meticulous organization

Independence

Proficient in Microsoft Office

Knowledge of Japanese

Education

Diploma in Business Studies or equivalent

Tools

Oracle

SAP

Job description

Job Details

Working hours: Monday to Friday, 8:30 AM to 5:30 PM (this role require to work a monthly rotating standby schedule during weekends and public holidays, with one weekend per month on duty according to the roster)

Location: Paya Lebar MRT

Contract: 1 yr contract (with potential for conversion)

Salary Range: $2.8K - $3.5K (based on experience)

We are seeking an experienced Customer Service Associate to join our dynamic team. The ideal candidate will have a strong passion for providing timely support to customers and ensuring seamless order fulfillment processes.

Job Scope

• Process quotations, purchase orders and sales orders efficiently and accurately


• Manage Customer Consignment Programs


• Responsible for ensuring on-time deliveries to both internal customers (engineers) and external clients. Collaborate closely with customers, vendors and engineers to coordinate and meet delivery deadlines in accordance with customer requirements


• Maintain inventory levels and oversee stock movement efficiently


• Update and ensure accuracy of customer price books


• Ensure the maintenance of a well-organized and efficient documentation filing system


• Manage and resolve inquiries from customers and business partners effectively


• Cultivate and maintain good customer relationships


• Other duties as assigned

Job Requirement

• Diploma in Business Studies or its equivalent


• At least 2 years of relevant experience


• Experience with Oracle or SAP system will be an added advantage


• Proficient in Microsoft Office Applications


• Knowledge of Japanese will be an advantage as this role requires regular communication with our headquarter and factories in Japan


• Strong communication and good interpersonal skills


• Meticulous, organized and resourceful team player


• Highly motivated individual who works independently with little supervision


• Required to be available for monthly rotating standby schedule during weekends and public holidays

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOL job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

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PERSOL Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Registration No. R23117223 (Poh Siew Ling)