[Entry/Junior] Associate / Security Engineer, Managed Operations, SOC/Cyber Ops

ABPGROUP PTE. LTD.; Singapore; On-site; SGD 50,000 - 80,000; Full time

Job summary

A leading cybersecurity solutions provider in Singapore is seeking a Security Engineer to assist in day-to-day operations of cybersecurity solutions. Responsibilities include providing support for security platforms, managing incident ticket queues, and performing change requests. Ideal candidates should have a Diploma or Degree and hands-on engineering support experience in Infrastructure, Network, or Security Tools. Remote support capabilities are required.

Qualifications

• Possess hands-on engineering support experience in Infrastructure, Network and/or Security Tools.
• Able to work independently, under the general guidance.
• Can provide remote support after office hours and during weekend/public holiday as required.

Responsibilities

• Provide support for assigned security platforms, including onsite troubleshooting.
• Manage ticket queue and take ownership of tickets assigned.
• Perform change requests activities per change window allocated.

Skills

Hands-on engineering support experience

Ability to work independently

Onsite troubleshooting

Education

Diploma or Degree

Tools

Infrastructure tools

Network tools

Security tools

Job description

As a Security Engineer in Cyber section managed support and operations, you will assist in day-to-day support and operations of assigned cybersecurity solutions and platforms.

All interested applicants are encouraged to apply with your updated resume, indicating your earliest date of availability and notice period.

Work Hours: Office hours, with occasional remote standby duties which is rotational (i.e., remain contactable by email and phone)

What you will do:

• Provide support for assigned security platforms, including onsite troubleshooting, root cause analysis, and incident reporting.
• Manage ticket queue and take ownership and responsibility of tickets assigned within agreed SLA.
• Perform change requests activities per change window allocated, including planning, review, tracking & verification and documentation.
• Ensure that daily operations and tasks are properly completed or followed up.
• Escalate issues and liaise with subject matter experts as required to resolve issues.
• Prepare activities report and documentation.

About You:

• Completed studies with a Diploma or Degree
• Possess hands‑on engineering support experience in Infrastructure, Network and/or Security Tools
• Able to work independently, under the general guidance
• Can provide remote support after office hours and during weekend/public holiday as required