Entry - IT Support Technician | OJT & Allowance Provided

Alphaeus Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A technology company in Singapore is seeking an IT Support Technician to provide first-level troubleshooting services, assist users with hardware and software issues, and coordinate with vendors. Candidates should have a minimum NITEC in a relevant IT discipline and advanced knowledge of computer hardware systems. This is a great opportunity for those looking to develop their IT skills in a supportive environment.

Benefits

Allowance provided

Qualifications

• Minimum NITEC in IT relevant discipline.
• Advanced knowledge of computer hardware systems and peripherals.
• Knowledge of operating systems and software applications.

Responsibilities

• Provide first level troubleshooting of devices.
• Assist users on operating system, email, hardware and software issues.
• Respond to incidents in a timely manner.

Skills

Troubleshooting

Knowledge of operating systems

Technical support

Education

NITEC in IT relevant discipline

Tools

Laptops

Tablets

Job description

Entry - IT Support Technician | OJT & Allowance Provided

• Provide first level troubleshooting of devices, maintenance of laptops and tablets
• Installation and configuration of operating systems and software for users
• Assist users on operating system, email, hardware and software related issues
• Deployment of PC, notebook and printers as requested by users
• Assist in troubleshooting network and wireless connectivity issues
• Respond to incidents in a timely manner, investigate and provide temporary or permanent solutions of escalated incidents.
• Coordinate with 3rd party or equipment vendors to resolve problems
• Other ad hoc duties assigned.

Requirements

• Minimum NITEC in IT relevant discipline
• Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals
• Knowledge of operating systems, software applications, and remote connection systems