Enterprise Solutions Specialist

ITS SCIENCE & MEDICAL PTE LTD; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading provider of medical solutions in Singapore is seeking an Enterprise Solutions Specialist to enhance business operations through ERP and system optimization. The ideal candidate will have at least 5 years of experience in ERP support and software development, with strong skills in SQL and communication. This role requires managing vendor relationships and collaborating with internal teams for system enhancements.

Qualifications

• Minimum 5 years of proven experience in ERP support, software development, or system implementation.
• Proficiency in SQL and scripting for troubleshooting and reporting.
• Knowledge of API or system integration concepts preferred.

Responsibilities

• Develop, configure, and maintain ERP and in-house applications.
• Act as the primary liaison with external software vendors.
• Collaborate with internal departments to gather requirements.

Skills

ERP support

Software development

System implementation

SQL

Analytical skills

Communication skills

Project management

Education

Bachelor’s degree in Information Technology, Computer Science, Business Systems

Tools

Sage ERP (X3, 300, or Intacct)

Crystal Reports

Power BI

Job description

ITS Science & Medical Group is a leading provider of medical and scientific workflow solutions in Southeast Asia. With offices in seven countries — Singapore, Malaysia, Thailand, Vietnam, Indonesia, the Philippines, and Cambodia — we are committed to helping our clients source and implement innovative technologies that enhance efficiency, competitiveness, and long‑term success.

Our Singapore office is now seeking an Enterprise Solutions Specialist to join our growing team.

This role bridges technical execution and business communication — ensuring systems run smoothly, enhancements are delivered efficiently, and vendor collaboration is well‑managed to meet organizational objectives.

Key Responsibilities

• Develop, configure, and maintain ERP and in‑house applications to support business operations
• Act as the primary liaison with external software vendors for troubleshooting, implementation, and system upgrades
• Collaborate with internal departments to gather requirements and translate them into technical specifications or system enhancements
• Lead or support integration projects between ERP and other business applications
• Monitor and ensure the performance, reliability, and data integrity of enterprise systems
• Provide user support and training to improve system adoption and usage efficiency
• Document system processes, configurations, and issue resolutions for reference and compliance
• Identify opportunities to optimize workflows and recommend improvements through technology solutions
• Support periodic audits, data validation, and system security compliance efforts

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field
• Minimum 5 years of proven experience in ERP support, software development, or system implementation, preferably with Sage ERP (X3, 300, or Intacct)
• Proficiency in SQL, scripting, or related programming languages for troubleshooting and reporting
• Excellent analytical and problem‑solving skills with a structured, detail‑oriented approach
• Excellent communication and coordination skills to work effectively with both internal users and external vendors
• Ability to manage multiple priorities and projects with minimal supervision
• Knowledge of Sage ERP development tools and customization frameworks
• Experience in reporting tools (e.g., Crystal Reports, Power BI)
• Familiarity with cloud‑based enterprise solutions
• Project management and business process reengineering experience
• Knowledge of API or system integration concepts preferred

We sincerely appreciate all applications and the time invested in the application process. Only shortlisted candidates will be notified of the next steps. Thank you for your interest in joining our team.