Enterprise Sales - Electronic Trading Solutions - Fixed Income - Client Services Account Manage[...]

Bloomberg; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global financial technology leader is seeking an Account Manager for Electronic Trading Solutions in Singapore. This role focuses on managing and growing client relationships and requires over 4 years of experience supporting trading technology. The ideal candidate has a strong understanding of Fixed Income workflows and excellent communication skills. They will provide proactive solutions and enhance the client experience through effective relationship management. Apply if you're enthusiastic about contributing to a dynamic team and influencing financial markets.

Qualifications

• 4+ years in client support within trading or financial technology.
• Experience with Fixed Income trading workflows.
• Ability to manage relationships and provide solutions.

Responsibilities

• Manage client relationships and provide exceptional support.
• Build understanding of client workflows and electronic trading needs.
• Drive sales through proactive engagement with clients.

Skills

Client support experience

Financial trading technology

Electronic trading knowledge

Strong communication skills

Education

Bachelor's degree or degree-equivalent qualifications

Tools

Execution management systems

Trading connectivity tools

Job description

Enterprise Sales - Electronic Trading Solutions - Fixed Income - Client Services Account Manager - Singapore

Location : Singapore

Business Area : Sales and Client Service

Ref #: 10047759

Description & Requirements

Bloomberg is a global leader in business and financial information, news and insight, and we use innovative technology to deliver trusted data and bring transparency to the financial markets. Our customers around the globe rely on us for the information and tools they need to make critical investment decisions and remain connected across all sides of the financial community. And, to ensure the best experience for our 26,000+ employees across more than 150 locations around the world, we provide the spaces and systems that allow our teams to work together with agility, productivity and collaboration, no matter where they are.

The Bloomberg Financial Solutions department is at the forefront of ensuring success for our customers and employees alike. Our team comprises several key pillars: sales, service, operations, culture and brand. As a department, we are united by a common goal: We create meaningful relationships with clients by understanding their needs and delivering exceptional end-to-end support from sales and implementation, through their ongoing relationship with Bloomberg.

Electronic Trading Solutions unites all of Bloomberg's cross-asset electronic trading platforms into one business, delivering trading solutions and analytics to both our Buy-side and Sell-side clients. Our solutions are an integral part of the Bloomberg network, allowing our clients to seamlessly stage, monitor, trade, clear, allocate and perform TCA all on one platform. In addition to capturing workflow, securing terminals, and growing our franchise market share, we offer many revenue-generating solutions that integrate with Bloomberg and non-Bloomberg OMS solutions, across the financial market.

What's the role?

Bloomberg's Electronic Trading Solutions team sells various solutions for Fixed Income e-trading and workflow automation, as well as work with other enterprise sales teams to cross sell Bloomberg's entire suite of products. As an ETS Account Manager focusing on Fixed Income buy-side clients, you will be responsible for managing and growing our Electronic Trading franchise across our platforms. This is primarily accomplished by building deep, value-focused relationships with clients, and engaging with them on ways they can grow and advance their business by partnering with Bloomberg for their trading, automation, and analysis needs.

Client Service Account Managers are expected to manage a book of clients and to develop a deep understanding of their business, workflows and Electronic Trading needs. The goals are to increase adoption, maximize trading volumes, trading protocols and the client experience.

We will trust you to:

• Manage relationships within our client base by proactively engaging with and meeting clients through relationship management, and client service activities
• Build an in-depth understanding around our client workflow to solve and offer alternative solutions to problems that arises throughout the life of a trade
• Acquire detailed knowledge of our products to better position our offering and directly impact sales
• Anticipate our client's future need/issues and come up with preemptive measures
• Develop a market through community building initiatives with key industry players from market participants, policy makers, and industry associations
• Use your strong communication and presentation skills to build strong relationships with clients, including senior-level stakeholders
• Use your project management skills to coordinate product initiatives regionally, including but not limited to taking on product advocacy as well as drive product improvement by providing feedback to Bloomberg's business managers and product development teams on user demand and evolving market practices
• Employ best use of our flat corporate structure to network across various departments, calling on specific expertise and promote collaboration to deliver solutions to our clients

You will need to have:

• 4+ years of client support experience in a front office trading or financial markets technology company
• Experience supporting financial trading technology solutions, in a client services or client support role
• Work experience in Fixed Income over-the-counter workflows, especially electronic trading
• A track record supporting enterprise technology solutions, particularly to Buy‑side financial institutions, Asset Managers and/or Insurance companies
• Established track record of both relationship management and client support, covering clients in markets including, but not limited to Singapore and South‑East Asia
• Demonstrated ability to develop and grow a market by nurturing community and networks, including PMs and Traders
• Knowledge of electronic trading, execution management systems and trading connectivity tools
• Strong understanding of the impact of regulation, market structure and compliance on electronic trading
• An ability to be resourceful, possess problem solving skills and have a strong "can do" attitude
• Demonstrated continuous career growth within an organization
• Excellent written and verbal communication skills in English
• Bachelor's degree or degree-equivalent qualifications
• Ability to travel

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We're individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We're interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Bloomberg is committed to improving the communities, cities and countries in which we work, and we support various initiatives including hiring and developing local talent. So, we may prioritize candidates with legal authorization to work full‑time in Singapore for this role, who do not require Bloomberg to sponsor their work authorization.

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