Enterprise Account Manager

UPS Asia Group Pte. Ltd.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A global logistics provider in Singapore is looking for a Business Development Manager who will drive new business by managing relationships with Enterprise Accounts. Responsibilities include monitoring account performance, maintaining compliance with contracts, and utilizing competitive intelligence strategies. The ideal candidate has a Bachelor's degree and 7-10 years of sales experience in the life sciences or related fields. A Master's degree or MBA is a plus, along with strong negotiation skills and familiarity with healthcare regulations.

Qualifications

• 7-10 years of experience in a field sales role.
• Strong background in life science and/or medical device/pharmaceutical industry.
• Experience with healthcare regulations.
• Knowledge of ISO certification, especially ISO 13485:2003.

Responsibilities

• Manage business relationships with Enterprise Accounts.
• Execute business plans to exceed sales goals.
• Monitor customer information and account performance.
• Develop account strategies for retention and acquisition.

Skills

Sales strategy development

Competitive analysis

Customer relationship management

Negotiation skills

Education

Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business or relevant discipline

Master’s Degree or MBA

Job description

This position generates new business by managing business relationships between UPS and designated Enterprise Accounts. He/She executes business plans by meeting and exceeding sales and revenue goals. This position leads service and sales activity across UPS's portfolio of products and services including Freight, Package, Forwarding, and Distribution. He/She drives global business growth through solution development, customer-facing communications, contract development, value creation, and negotiation. This position obtains knowledge about customers’ competitors to consult customers on UPS solutions that support their market competitiveness.

Responsibilities

• Maintains contract compliance and renewal process to ensure elements of contracts are being followed and negotiated by both UPS and the customer.
• Maintains and monitors customer information and account performance data for Freight, Package, and Forwarding and Distribution to track sales performance against sales objectives.
• Utilizes business information and analysis reporting tools to assess account performance analysis.
• Monitors and tracks competitors to gain competitive intelligence to be used in engaging prospects and customers.
• Builds high level Customer Relationships
• Identifies key decision makers within customer organizations to expand business opportunities across the enterprise portfolio.
• Works with internal stakeholders to develop comprehensive account strategies for retention, penetration and acquisition of accounts.

Requirements

• Minimum Bachelor’s Degree in Supply Chain Management, Logistics, Marketing, Business, or relevant discipline. Master’s Degree or MBA will be a plus
• Possess at least 7-10 years of experience in a field sales role.
• Candidate with strong experience background in life science and/or medical device/pharmaceutical industry (or related) with extensive knowledge of GMP/GSP/GDP environment and 3PL/4PL experience will be an added advantage
• Candidate with healthcare regulations knowledge or healthcare service experience is strongly preferred
• Familiar with ISO certification knowledge (especially ISO 13485:2003)
• Proven track record of increasing sales against plan objectives in previous assignments
• Business related travel will be required