Enrolment Consultant

MIND STRETCHER EDUCATION; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading education provider in Singapore is looking for passionate individuals to join their team. The role focuses on customer engagement, assisting prospective students and their parents with programme selections, and achieving sales targets. Candidates should be personable with excellent interpersonal skills and thrive in fast-paced environments. Benefits include a base salary with commission, medical and dental benefits, and a vibrant workplace culture.

Benefits

Base Salary + Commission

Job security with an established education group

Medical and Dental Benefits

Various Staff Benefits & Privileges

Training & Development

Great & Passionate Colleagues

Vibrant Environment

Qualifications

• An engaging personality and the desire to go the extra mile to service potential customers.
• Excellent interpersonal skills and a good team player.
• Competent verbal and reasonably good written communication skills (English).
• Able to operate in a fast-paced, diverse and customer-centric environment.
• A nice and cheerful disposition.

Responsibilities

• Follow up with all inquiries from phone calls, social media, emails, etc.
• Provide advice to parents on programmes and assist in selection.
• Respond to service challenges.
• Establish new leads to achieve sales targets.
• Develop and maintain customer relationships.

Skills

Engaging personality

Excellent interpersonal skills

Verbal and written communication skills (English)

Ability to operate in a fast-paced environment

Cheerful disposition

Job description

Overview

BE INSPIRED & INSPIRE OTHERS

Join US!

Founded in 2002, Mind Stretcher is the market-leading Tuition & Enrichment chain in Singapore, with 26 centres islandwide and an annual enrolment of 24,000 courses. As Educators with a Difference, we seek to inspire & stretch the potential of all students, regardless of their individual ability. We welcome like-minded talents who care deeply about nurturing & educating our future generation.

Responsibilities

• Follow up with all inquiries from phone calls, social media platforms, emails, etc
• Provide advice to parents of prospective students on our Programmes/ Webinars/ Bootcamps and assist them in suitable Programme/ Webinars/ Bootcamps selection
• Respond to service challenges
• Establish new leads/ follow up on leads to achieve sales targets
• Develop and maintain good customer relationships to achieve sales and services objectives
• Work with various stakeholders in executing student enrolment strategies and objectives
• Other ad-hoc work tasks/ projects as required or assigned

Qualifications

• An engaging personality and the desire to go the extra mile to service potential customers
• Excellent interpersonal skills and be a good team player
• Competent verbal & reasonably good written communication skills (English)
• An ability to operate in a fast-paced, diverse and customer-centric environment
• A nice and cheerful disposition

Benefits

• Base Salary + Commission
• Job security with a very Established Education Group
• Medical and Dental Benefits
• Various Staff Benefits & Privileges
• Training & Development; On-the-job Learning
• Great & Passionate Colleagues
• Vibrant Environment