Enrolled Nurse (Thomson Women's Clinic)

THOMSON MEDICAL PTE. LTD.; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

A healthcare institution in Singapore seeks an experienced Enrolled Nurse to provide patient support, manage appointments, and assist in medical procedures. Candidates should possess a NITEC in Nursing, have at least a year’s experience in Obstetrics and Gynecology, and be willing to work 5.5 days a week. Knowledge of cancer treatments is an advantage, while phlebotomy skills are preferred.

Qualifications

• Minimum NITEC in Nursing and has Practicing Certificate (Enrolled Nurse).
• At least 1 year of related working experience with Obstetrics and Gynecology.
• Knowledge of cancer and treatment is an advantage.

Responsibilities

• Answer phone and email queries from patients.
• Make appointments for outpatient and inpatient admissions.
• Dispense medications according to doctor's prescriptions.
• Assist doctor in procedures and maintain cleanliness.
• Collect payments and issue bills to patients.

Skills

Communication skills

Customer service

Phlebotomy

Education

NITEC in Nursing

Job description

Job Description

Thomson Medical is in the midst of an exciting transformation, where new ways of working, systems and processes are re‑shaping.

If you do not want to miss out this excitement and believe in our purpose in empowering life journeys by caring for generations of women, children and families, we invite you to apply for the following opportunity with us!

• Answers phone and/or email queries from patients.
• Makes appointments for outpatients and inpatients admission, ultrasound, injections, blood samples and consultation.
• Dispensing medications to patients according to doctor’s prescription.
• Blood taking, Vaccination and ensure proper documentation.
• Labelling of blood, e.g. hormone assays and viral studies and ensures correct labeling of blood specimens accompanied by request forms.
• Operate and monitor CTG machine (if applicable in clinic).
• Prepare instruments for procedure, assists doctor, and cleans after procedures.
• Assist in chaperone duties where necessary
• Issues bills and collects payments from or refund patients for abandoned treatment.
• Attends to customer feedback (received verbally, through letters or email) expeditiously, communicate and work with doctor and Operations team on improvements.
• Maintains and updates according to MOH standard guidelines on identification, filing, maintenance and disposition of these records where applicable and not limited to keeping records of all financial counselling for MOH review upon their request.
• Updating of patient’s estimate delivery date (EDD) and Delivery Date after patient complete their inpatient stay (DS).
• Provides feedback to Operations team about the purchase of products and services supplied by vendors to assist in vendor evaluations.
• Maintains and highlights to Operations team on any feedback and issues on medical equipment.
• Maintains and updates stock records for medications stored within the clinic.
• Submission of Mediclaim
• Submission of Medical Record to Governance body (eg. NIR).
• Follow up on Insurance submission with TPA (eg. MHC, Alliance, Adept, NTUC, AIA etc) as well as payment with Finance
• Updating of Doctor's appointment with calendar
• Any other relevant clinic support duties as required.

Job Requirements

• Minimum NITEC in Nursing (or equivalent) and has Practicing Certificate (Enrolled Nurse)
• At least 1 year of related working experience with Obstetrics and Gynecology in a similar role.
• Knowledge of cancer and treatment: Understanding the basics of cancer, its stages and common treatments will be an added advantage.
• Preferably with Phlebotomy, BCLS/AED Certifications
• Able and willing to work 5.5 days per week

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

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