Engineering Sales Support Admin

BOILERMASTER PTE LTD; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A local engineering company in Singapore seeks a dedicated individual to assist the sales department with various duties, including creating quotes, processing sales, and managing customer relationships. The ideal candidate should possess strong organizational, time management, and communication skills, with a proactive approach to problem-solving in a fast-paced environment. This role involves ensuring product standards, maintaining filing systems, and facilitating customer satisfaction.

Qualifications

• Expected to have strong organizational and time management skills, proficiency in Microsoft Office.
• The position requires attention to detail, the ability to multitask in a fast-paced environment.

Responsibilities

• Assist sales dept with quotes and costing.
• Creating and processing sales in a timely manner.
• Handling all administrative duties for the sales department.
• Work with the customers and engineers to ensure product standards.

Skills

Strong organizational skills

Time management skills

Proficiency in Microsoft Office

Written communication

Verbal communication

Attention to detail

Multitasking ability

Proactive problem solving

Job description

Responsibilities

• Assist sales dept with quotes / costing
• Creating and processing sales in a timely manner
• Assisting with spares & automation request
• Maintaining an accessible and organized filing system for sales dept
• Handling all administrative duties for the sales department or team, including scheduling client meetings, follow-ups, ongoing job updates
• Perform data entry duties in regards to metrics, sales figures and other key data
• Expediting requests rush orders and altering sales orders and shipping information as required
• Work with the customers and engineers to ensure the equipment meets the system requirements
• Communicate with the sales team to understand consumer demands and offer sales support where necessary
• Secure orders, guarantee product standards and assure product delivery
• Establish customer rapport and acceptance
• Maintaining customer relationships by following up on inquiries, ensuring satisfaction. and identifying opportunities for upselling

Qualifications

• Expected to have strong organizational and time management skills, proficiency in Microsoft Office, and proper written and verba communication abilities
• The position requires attendtion to dtail, the ability to multitask in a fast-paced environment, and a proactive approach to problem solving